Top Tech Jobs & Startup Jobs in Belfast

Manage a portfolio of domestic and commercial subsidence claims from initial contact through resolution. Act as the primary contact for clients and customers, make technical claim decisions within delegated authority, maintain accurate reserves and action plans, produce reports, resolve queries, and coordinate suppliers. The role requires strong communication, negotiation, organization, customer service, and adaptability in a hybrid UK-wide environment.

Coordinate diaries and appointments, handle telephone enquiries, log new claims, update systems, and maintain accurate records. Provide friendly customer service while supporting claims progression, managing changing priorities, and collaborating with colleagues. Previous insurance experience is not required; training is provided.

Coordinate agricultural subsidence claims from initial notification through resolution. Serve as the primary customer contact, collaborate with consultants, suppliers, adjusters, and clients, monitor milestones, support timely and cost-effective decisions, identify fraud and recovery opportunities, and contribute to claims-handling improvements. The role requires strong communication, organization, customer focus, professionalism, and ideally experience with subsidence claims or progress toward Cert CII or Cert CILA qualifications.

Conduct desktop investigations into suspected fraud across commercial insurance claims, including property, theft, fire, liability, and business interruption. Manage caseloads, interpret policy coverage, analyze financial and documentary evidence, interview stakeholders, validate losses, negotiate settlements, and produce evidence-based reports. Ensure compliance with FCA principles, GDPR, internal governance, and service-level expectations while supporting insurer decision-making.

Design structural repair solutions for buildings damaged by fire, flooding, and subsidence. Responsibilities include designing and specifying sub-structure schemes, producing CAD drawings, obtaining permissions, supporting sustainable and net-zero repair approaches, monitoring site work, engaging senior stakeholders, and training colleagues. The role primarily supports listed and historic buildings and requires strong communication, organization, technical judgment, and customer service skills.

Manage and support Building Consultants handling subsidence claims, provide technical guidance on complex cases, mentor and upskill colleagues, oversee quality and reserving accuracy, resolve complaints, conduct audits, and engage with clients to deliver excellent service and meet revenue targets.

Conduct motor, employers' liability and public liability claims investigations across the UK. Gather and preserve evidence, obtain witness statements (CPR-compliant), interview parties, identify fraud indicators, produce detailed investigation reports, and manage cases from instruction to conclusion within service levels.