Top Tech Support Jobs in Belfast

Provide technical support for the iManage product suite: diagnose and resolve software/configuration issues, collaborate with customers and integrators, maintain deep knowledge of Windows servers, networking, databases, web and mobile technologies, document best practices, and proactively reduce problem recurrence.

Provide post-sale technical support: assess, reproduce, and document customer issues; formulate and communicate resolution plans; gather resources; and deliver clear corrective actions. Requires IT, networking, cloud, virtualization, security knowledge, SQL/relational databases, and .NET experience.

The Technical Support Engineer will manage customer support requests, triage complex issues, provide training, and maintain documentation related to IT systems and Microsoft technology stack.

The Technical Support Specialist will troubleshoot technical issues, provide customer support via various channels, document solutions, and build strong customer relationships, utilizing cloud expertise.

Provide onsite end-user IT support: troubleshoot desktop OS and hardware, build/deploy laptops, maintain AV/conference equipment, manage tickets per SLAs, assist with imaging/patching/network changes, maintain asset data, liaise with global teams and local leaders to drive optimizations and technology adoption.

Provide advanced technical support and root-cause resolution for NiCE contact-center SaaS products, analyze logs/packets, mentor peers, own escalations, create KCS knowledge, and collaborate with R&D and internal teams to prevent recurrence and meet SLA targets.

The Technical Support Analyst provides technical support and solutions for Objectif Lune's software, ensuring excellent customer service and case management while troubleshooting issues and maintaining product knowledge.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

Provide technical and commercial support for cell separation and cell therapy/reagent catalog products across Europe. Deliver customer consultations, on-site training, product presentations, technical problem solving, and market intelligence. Collaborate with R&D, marketing, and commercial teams to inform product development and regional strategy; conduct competitor analysis and support targeted customer engagement.

Provide post-sales break-fix and consulting for Nozomi Networks OT/IoT cybersecurity products. Troubleshoot, deploy, configure, and optimize infrastructure; reproduce issues in lab, liaise with Product/Engineering, create knowledge-base content, and deliver white-glove support for critical accounts.

Investigate and resolve complex platform and integration issues for enterprise merchants, coordinate P1 incident response, monitor observability dashboards, escalate actionable issues to Engineering, and document resolutions to build the knowledge base. Serve as escalation owner and provide overflow support for Delivery Support during peak windows.

Provide technical sales and first‑level support for residential PV+storage products, assist sales and product teams, perform PV system design with PVSyst, develop sales tools and training, support product launches, and advise on installations, certifications and customer requirements.

Triage, troubleshoot, localize and escalate complex client issues; deliver technical customer support; assist non-engineering teams with debugging; maintain internal documentation; derive structured feature requirements and bug reports from stakeholder information.

Provide 3rd-line technical support across infrastructure, networking and security in a 24/7 DuPont shift rota. Support firewalls, routing/switching, SD‑WAN, Cisco ISE/Meraki Wi‑Fi, SIEM, DLP, vulnerability management and endpoint protection. Maintain client relationships, perform site visits when required, and help deliver automation-first managed services.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Lead a 24x7 funds application support team to ensure availability of 30+ critical applications. Drive incident response, root-cause analysis, system improvements, stakeholder coordination, risk identification, and mentor junior analysts while using databases, monitoring, and scheduling tools to maintain high service standards.

Field-based Equipment Engineer responsible for installation, commissioning, planned maintenance and emergency breakdown response of mechanical, electrical and PLC-driven equipment. Manage diary, travel between customer sites in the Lower Midlands/Northampton region, troubleshoot faults, and support automation projects.

Provide end-to-end technical support for customers: own ticket lifecycles, troubleshoot networking, APIs, and Linux environments, author knowledge-base articles, analyze ticket trends, and escalate complex issues to engineering while driving process improvements.

Lead a technical application support team for digital asset custody and settlements. Manage incident/outage response, SRE/observability, disaster recovery, ITIL processes, onboarding standards, and drive stability improvements while mentoring team members and collaborating with development and infrastructure partners.