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Top Tech Support Jobs in Belfast

3 Days AgoSaved
Remote or Hybrid
Belfast, Northern Ireland
Mid level
Mid level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead and develop a technical support team, enhance operational processes, and improve customer experience while driving team performance and collaboration.
Top Skills: Ai ToolsAutomationCybersecurityData AnalysisIntegrationSaaS
Reposted 5 Days AgoSaved
In-Office
Belfast, Northern Ireland
Internship
Internship
Financial Services
As a Technical Support Intern, you will assist the technical support team, troubleshoot client technical issues while providing excellent customer service, and document interactions.
Top Skills: Computer ScienceInformation TechnologyMS Office
Reposted YesterdaySaved
Remote
Belfast, Northern Ireland
Junior
Junior
Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills: APIsCurlJIRAPostmanSalesforceZendesk
Reposted YesterdaySaved
Remote
Belfast, Northern Ireland
Senior level
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Technical Support Engineer, assist clients with Java-based applications, troubleshoot issues, and enhance customer experiences with BPM solutions.
Top Skills: DockerElasticsearchGradleJavaKubernetesMavenMySQLPostgresRestSpring BootSQL Server
2 Days AgoSaved
In-Office or Remote
Belfast, Northern Ireland
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.
Top Skills: AWSAzureBitbucketClickhouseDockerGCPGitGrafanaIcmpJavaJIRAJmapJstackKafkaKibanaKubernetesLinuxNagiosNeo4JNetconfOpenshiftPostgresPrometheusPythonRest ApisSalesforceShellSnmpSQLSshSvnSyslogTcpdumpTelemetryTl1XML
3 Days AgoSaved
Remote
Belfast, Northern Ireland
Senior level
Senior level
Cloud • Security • Cybersecurity
As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.
Top Skills: APIsAws CloudwatchExtensionsHTTPSQLWeb Technologies
3 Days AgoSaved
Belfast, Northern Ireland
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer at Redis, you'll troubleshoot and resolve complex software issues for enterprise customers, document issues, collaborate with engineering, and provide root cause analysis while advocating for customer needs.
Top Skills: Cloud PlatformsContainer OrchestrationKubernetesLinuxNosql DatabasesRedisUnix
3 Days AgoSaved
Belfast, Northern Ireland
Senior level
Senior level
Information Technology • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, manage customer communication, and provide expert solutions on high-performance database technology, enhancing customer experience and maximizing software value.
Top Skills: Cloud-Based EnvironmentsKubernetesLinux/UnixNosql DatabasesRedisTcp/Ip
Reposted 3 Days AgoSaved
Belfast, Northern Ireland
Mid level
Mid level
Software
Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.
Top Skills: C++GitJavaJIRAKotlinObjective-CSlackSwiftZendesk
Reposted 4 Days AgoSaved
Belfast, Northern Ireland
Senior level
Senior level
Travel
Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.
Top Skills: DatadogSalesforceSentrySumo Logic
Reposted 5 Days AgoSaved
Remote
Belfast, Northern Ireland
Entry level
Entry level
Other
The Technical Support Analyst provides initial customer support for BeyondTrust products, documenting and resolving incidents while collaborating with a team.
Top Skills: It Network AdministrationMicrosoft Os
Reposted 5 Days AgoSaved
Belfast, Northern Ireland
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.
Top Skills: Technical Support
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Reposted 15 Days AgoSaved
In-Office
Belfast, Northern Ireland
Mid level
Mid level
Cloud • Security
Provide post-sale technical support, assess customer issues, communicate resolutions, document actions, and mentor other engineers in a global support team.
Top Skills: BashCloud InfrastructureCybersecurity ProductsIt And System AdministrationMachine VirtualizationNetworkingPowershellSQL
8 Days AgoSaved
Remote
Belfast, Northern Ireland
Mid level
Mid level
Software
The Technical Support Engineer provides advanced support for customers using Magnet Forensics software, collaborating with internal teams to improve service quality and maintain account health.
Top Skills: Azure DevopsCRMGitJIRAMagnet AutomateMagnet OneMagnet ReviewNetworkingSaaSSalesforceSecurityService CloudTicketing SystemsVirtualization
8 Days AgoSaved
Belfast, Northern Ireland
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.
Top Skills: Customer Service TechnologiesEmail PlatformsInternet Browsers
8 Days AgoSaved
Remote or Hybrid
Belfast, Northern Ireland
Senior level
Senior level
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you'll resolve complex technical issues in cloud applications, focusing on Microsoft SQL Server expertise, client interactions, and cross-functional collaboration.
Top Skills: AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerNew RelicServicenowSql ProfilerSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Reposted 9 Days AgoSaved
Remote
Belfast, Northern Ireland
Mid level
Mid level
Machine Learning • Software
The Technical Support & Integrations Manager will bridge technical teams and customers, manage relationships with partners, provide documentation, and ensure integration quality for hotel tech solutions.
Top Skills: HubspotJSONOta XmlPostmanRest Api
Reposted 9 Days AgoSaved
Remote
Belfast, Northern Ireland
Mid level
Mid level
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills: Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
16 Days AgoSaved
Belfast, Northern Ireland
Mid level
Mid level
Information Technology • Consulting
Provide expert support for Microsoft Office 365, managing and resolving up to 1,000 tickets while maintaining and updating documentation and collaborating with team members.
Top Skills: Microsoft Office 365
16 Days AgoSaved
Belfast, Northern Ireland
Mid level
Mid level
Information Technology • Consulting
Provide expert support for Microsoft Office 365, troubleshooting and resolving issues, managing high ticket volumes, and maintaining process documentation.
Top Skills: Microsoft Office 365
16 Days AgoSaved
Belfast, Northern Ireland
Mid level
Mid level
Information Technology • Consulting
Provide expert support for Microsoft Office 365, managing and resolving up to 1,000 tickets while collaborating with team members and updating documentation.
Top Skills: Microsoft Office 365
Reposted 17 Days AgoSaved
Belfast, Northern Ireland
Entry level
Entry level
Information Technology • Consulting
Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.
Top Skills: Manageengine Endpoint CentralManageengine Servicedesk PlusOffice 365
20 Days AgoSaved
In-Office or Remote
Belfast, Northern Ireland
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Unified Assurance and Analytics. Resolve technical issues, develop automation, and document resolutions. Collaborate with engineering to enhance products.
Top Skills: BitbucketClickhouseDockerGitIcmpJavaJIRAJmapJstackKubernetesLinuxNeo4JNetconfPostgresPythonRest ApisSalesforceShellSnmpSshSvnSyslogTcpdumpTelemetryTl1
23 Days AgoSaved
Remote or Hybrid
Belfast, Northern Ireland
Senior level
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.
Top Skills: Ai AgentsConfluenceCybersecurityGainsightIdsJira Service ManagementNdrSaaSSalesforce Service CloudSlackZendesk
Reposted 8 Days AgoSaved
Remote
Belfast, Northern Ireland
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
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