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Top Tech Support Jobs in Belfast
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot customer issues, manage tickets, and collaborate with support and engineering teams to enhance the customer experience.
Top Skills:
Crms Like ZendeskDatabricksGraphQLSaas SystemsSalesforce
Artificial Intelligence • Big Data • Blockchain • Cloud • Internet of Things • Cybersecurity
Provide remote technical support for EUC devices, resolving incidents and requests, managing configurations, and ensuring SLA compliance.
Top Skills:
Ivanti Workspace ManagerMS OfficeSccmWindows Os
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Technical Support Engineer diagnoses and resolves customer issues, designs scalable support processes, collaborates across teams, and improves customer satisfaction.
Top Skills:
PostmanSQL
Software
The Technical Support Engineer will manage customer support requests, triage complex issues, provide training, and maintain documentation related to IT systems and Microsoft technology stack.
Top Skills:
ItilMicrosoft 365Microsoft Azure DevopsService Desk Platform
Cloud • Security
The Technical Support Manager leads a team of engineers to provide world-class support, ensuring customer satisfaction, managing escalations, and developing KPIs for performance improvement.
Top Skills:
*Nix SystemsKerberosLdapMicrosoft Active DirectoryMobile Device Management (Mdm)SAMLSingle Sign-On
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will provide exceptional support, troubleshoot technical issues, mentor team members, and collaborate with various teams to improve customer experience and product quality.
Top Skills:
CliDockerGitGrafanaSQLZendesk
Artificial Intelligence • Blockchain • Internet of Things • Machine Learning • Software
As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.
Top Skills:
APIsAuthenticationAWSAzureCSSGCPGraphQLGrpcJavaScriptOauthPostmanRestSAML
Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills:
APIsCurlJIRAPostmanSalesforceZendesk
Cloud • Security • Cybersecurity
As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.
Top Skills:
APIsAws CloudwatchExtensionsHTTPSQLWeb Technologies
New
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Travel
Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.
Top Skills:
DatadogSalesforceSentrySumo Logic
Travel
The Technical Support Specialist resolves customer technical issues, manages cases, performs troubleshooting, creates knowledge articles, and collaborates on defect management.
Top Skills:
APIsExcelSaaSXML
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills:
Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
Software
The Senior Technical Support Engineer will solve system, application, and infrastructure problems, collaborating with various teams to enhance customer success with Perforce solutions.
Top Skills:
BashDevOpsPerlPowershellPuppet EnterprisePythonRubySystem Administration
Information Technology • Consulting
Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.
Top Skills:
Manageengine Endpoint CentralManageengine Servicedesk PlusOffice 365
Software
As a Senior Technical Support Engineer, you'll ensure excellent customer support by diagnosing complex issues, collaborating with Engineering, and streamlining processes.
Top Skills:
AWSAzureBashCsvDatadogDockerGCPGraphQLIpaasJavaScriptJSONKubernetesMySQLNetSuiteOauthOraclePostgresPythonRest ApisRubySAPScimShellSQLSsoXML
Information Technology • Other • Software
As a Technical Support Engineer, you will address customer questions and manage incidents, providing solutions and collaborating with other teams. You'll develop expertise in product areas and manage support tickets effectively, all while ensuring customer satisfaction.
Top Skills:
APIsCSSHTMLJavaScriptMicrosoft Dynamics CrmSalesforceSQLXML
Cloud • Security • Software
The Senior Technical Support Engineer II provides top-tier technical support to customers, resolving issues and ensuring seamless product usage. Responsibilities include troubleshooting, collaborating with multiple teams, mentoring, and leading escalation calls.
Top Skills:
AWSAzureDockerGoogle Cloud PlatformIpv4JSONKubernetesLdapLinuxProxiesRest ApiSsl/Tls
Reposted 16 Days AgoSaved
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Database • Analytics
As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
Reposted 16 Days AgoSaved
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Easy Apply
Database • Analytics
The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
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