Top Tech Support Jobs in Belfast

Lead and develop a technical support team, enhance operational processes, and improve customer experience while driving team performance and collaboration.

As a Technical Support Engineer, you will resolve customer issues, provide technical expertise, manage escalations, and document solutions, while ensuring customer satisfaction in a fast-paced environment.

Provide post-sale technical support, assess customer issues, communicate resolutions, document actions, and mentor other engineers in a global support team.

As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.

Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.

The Technical Support Manager will lead the L1 and L2 Technical Support teams, ensuring high service delivery and operational excellence across Symphony Voice services, while managing complex issue resolutions and team development.

The Technical Support Engineer provides technical support to customers using Magnet's products via various communication channels. Responsibilities include case management, collaboration with teams, knowledge sharing, and occasional on-call duties.

The Senior Global Command Centre Analyst provides trading support, analyzes market conditions, oversees settlement data, and addresses client inquiries, ensuring efficient trading operations.

Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.

Provide advanced post-sales support for Unified Assurance and Analytics. Resolve technical issues, develop automation, and document resolutions. Collaborate with engineering to enhance products.

The Advanced Technical Support Engineer aids customers in utilizing Ciena's Blue Planet Orchestrator, resolving issues, and providing support across various technical domains while ensuring satisfaction and driving product improvements.

The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.

Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.

As a Technical Support Engineer at Redis, you'll troubleshoot and resolve complex software issues for enterprise customers, document issues, collaborate with engineering, and provide root cause analysis while advocating for customer needs.

As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, manage customer communication, and provide expert solutions on high-performance database technology, enhancing customer experience and maximizing software value.

Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.

Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.

The Technical Customer Support Specialist will provide first-line technical support, diagnose issues, assist in customer deployments, and improve documentation, ensuring exceptional service for EMEA customers.

As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.

The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.

As a Technical Support Engineer, you'll troubleshoot issues, collaborate with Engineering, monitor systems, and improve support practices for customers in Asia.