The Technical Support Tier II role provides customer support for integrating 1Password, resolving technical issues, and collaborating with internal teams to enhance service delivery.

Top Skills: Idaas,Iam,Cloud Platforms,Siem,Saas,Openid Connect,Oauth 2.0,Microsoft Entra Id,Okta,Google Workspace,Jumpcloud,Onelogin,Auth0,Rippling,Aws,Azure,Google Cloud,Digitalocean,Docker,Kubernetes,Rest Apis,Python,Bash,Powershell,Siem Platforms,Splunk,Datadog,Ssh,Linux,Windows

Cognigy

Technical Support Voice Specialist

Reposted 7 Days Ago

Belfast, Northern Ireland

Mid level

Information Technology

As a Technical Support Voice Specialist, you'll troubleshoot voice-related issues, collaborate with teams to enhance systems, and ensure user satisfaction through effective communication and problem-solving.

Top Skills: AWSAzureDhcpDnsGCPH.323MgcpMplsSecure Real-Time Transport ProtocolSipTcp/IpVoipZendesk

Magnet Forensics

Technical Support Engineer

23 Days Ago

Remote

Belfast, Northern Ireland

Mid level

Software

The Technical Support Engineer provides frontline technical support to customers using Magnet products through various communication channels, ensuring exceptional service and timely issue resolution while collaborating with teams.

Top Skills: Salesforce Service CloudTcp/Ip

GitLab

Assigned Support Engineer / Senior Support Engineer (EMEA)

Reposted 10 Days Ago

Easy Apply

Remote

Belfast, Northern Ireland

Easy Apply

Mid level

Cloud • Security • Software • Cybersecurity • Automation

The Support Engineer will assist customers with technical issues, collaborate with multiple teams, create documentation, and provide on-call support.

Top Skills: BashCi/CdGitlabKubernetesLinuxRubyRuby On RailsServerless

Aircall

Manager Technical Support Operations - Remote from EMEA

Reposted 22 Days Ago

Remote

Belfast, Northern Ireland

Senior level

Cloud • Mobile • Sales • Software

Lead and manage technical support operations, improving systems and workflows across teams. Responsible for project execution and mentorship in a dynamic SaaS environment.

Top Skills: Ai TechnologiesAPIsCSSHTMLJavaScriptLookerPythonReactSQLZendesk

Semgrep

Senior Technical Support Engineer

Reposted 10 Days Ago

Remote

Hybrid

Belfast, Northern Ireland

Junior

Cybersecurity

The Senior Technical Support Engineer engages with customers to resolve technical issues, manages support tickets, and collaborates with teams to enhance support operations and documentation.

Top Skills: APIsBuildkiteCircle CiGitGithub ActionsGitlabJenkinsOwasp Top 10Webhooks