Top Tech Support Jobs in Belfast

As a Technical Support Engineer, you'll analyze and resolve complex software issues, develop technical knowledge of iManage products, and collaborate with teams to support client success through effective troubleshooting and deployment projects.

The Technical Support Engineer will act as a customer liaison, resolving technical issues related to endpoint security, providing guidance, and ensuring customer satisfaction while documenting feedback and creating knowledge base content.

As a Technical Support Specialist, you will provide technical assistance to customers, troubleshoot complex issues, mentor junior staff, and contribute to knowledge development in a collaborative environment.

The Technical Support Engineer manages client service experience for critical application issues, ensuring service excellence, conducting root cause analysis, and maintaining documentation. The role includes customer engagement, systems maintenance, participation in on-call rotations, and mentoring junior engineers.

The Technical Support Engineer will manage customer support requests, triage complex issues, provide training, and maintain documentation related to IT systems and Microsoft technology stack.

The Technical Support Specialist will troubleshoot technical issues, provide customer support via various channels, document solutions, and build strong customer relationships, utilizing cloud expertise.

Provide Tier 1 technical support, analyze customer issues, liaise with departments for solutions, and maintain service documentation and KPIs.

As a Technical Support Engineer, you will troubleshoot and resolve complex software issues, provide customer support, and collaborate with engineering teams while working with Redis Enterprise software in cloud or on-premise environments.

Provide level 2 and 3 technical support for hotel properties, lead a team, manage users, and troubleshoot various applications and systems.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

This role involves providing post-sale technical support, troubleshooting issues, documenting solutions, and mentoring junior engineers.

The Technical Support Engineer I provides post-sales support to customers, resolving technical issues, improving processes, and documenting solutions. This role requires strong technical knowledge in IT and cybersecurity.

Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.

Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.

The Senior Analyst Technical Support role involves planning and installing complex automation systems, providing technical support, troubleshooting, and training for product lines across Europe.

The Senior Analyst Technical Support is responsible for planning and implementing complex automation systems, providing technical support, and developing training for product lines across Europe.

The Technical Support Analyst will provide Level 2 support for office printing and imaging equipment, manage IT infrastructure, and assist with customer service issues.

The Technical Support Specialist resolves issues for Remarque Systems, collaborates on software design, and maintains documentation in a life sciences context.

The Senior Analyst Technical Support will implement large automation projects, provide technical support, diagnose complex equipment issues, and conduct training.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide technical support for nCino products, troubleshoot issues, configure product functions, and contribute to customer success initiatives. Engage with stakeholders to resolve technical challenges and maintain customer satisfaction while participating in training and process improvement.

The VP Technical Lead Analyst will ensure stability and resilience of Futures and ETD clearing platforms by providing L2 support, incident management, and collaborating with teams to drive improvements.

The Senior Technical Support Engineer resolves complex customer issues, conducts root cause analysis, mentors team members, and partners with engineering to improve products and support effectiveness.

Serve as the highest technical escalation for Support, diagnose and reproduce complex integration and workflow issues, partner with Engineering, improve escalation processes, and directly support enterprise customers across procurement, ERP and identity integrations.