Top Tech Support Jobs in Belfast

As a Technical Support Engineer at CrowdStrike, you'll resolve customer issues with cloud technologies, provide support across platforms, and document feedback, ensuring a high level of customer satisfaction.

The Technical Support Engineer will act as a customer liaison, resolving technical issues related to endpoint security, providing guidance, and ensuring customer satisfaction while documenting feedback and creating knowledge base content.

As a Technical Support Specialist, you will provide technical assistance to customers, troubleshoot complex issues, mentor junior staff, and contribute to knowledge development in a collaborative environment.

Provide Tier 1 technical support, analyze customer issues, liaise with departments for solutions, and maintain service documentation and KPIs.

The Technical Support Specialist will troubleshoot technical issues, provide customer support via various channels, document solutions, and build strong customer relationships, utilizing cloud expertise.

This role involves providing post-sale technical support, troubleshooting issues, documenting solutions, and mentoring junior engineers.

The Technical Support Engineer I provides post-sales support to customers, resolving technical issues, improving processes, and documenting solutions. This role requires strong technical knowledge in IT and cybersecurity.

Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.

Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.

The Senior Analyst Technical Support is responsible for planning and implementing complex automation systems, providing technical support, and developing training for product lines across Europe.

The Senior Analyst Technical Support role involves planning and installing complex automation systems, providing technical support, troubleshooting, and training for product lines across Europe.

The Senior Analyst Technical Support will implement large automation projects, provide technical support, diagnose complex equipment issues, and conduct training.

The Technical Support Specialist resolves issues for Remarque Systems, collaborates on software design, and maintains documentation in a life sciences context.

The Technical Support Analyst will provide Level 2 support for office printing and imaging equipment, manage IT infrastructure, and assist with customer service issues.

The Technical Support Engineer provides high-quality support to Ketch customers, resolves technical issues, and partners with Professional Services on implementations.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

The Technical Support Engineer will manage customer support requests, triage complex issues, provide training, and maintain documentation related to IT systems and Microsoft technology stack.

The Technical Support Specialist I provides excellent support for customers, troubleshooting technical issues, educating them on product features, and documenting interactions while working primarily with French-speaking clients.

The Technical Support Analyst provides technical support and solutions for Objectif Lune's software, ensuring excellent customer service and case management while troubleshooting issues and maintaining product knowledge.

The VP Technical Lead Analyst will ensure stability and resilience of Futures and ETD clearing platforms by providing L2 support, incident management, and collaborating with teams to drive improvements.

As a Technical Support Engineer, you will troubleshoot and resolve complex software issues, provide customer support, and collaborate with engineering teams while working with Redis Enterprise software in cloud or on-premise environments.

Provide level 2 and 3 technical support for hotel properties, lead a team, manage users, and troubleshoot various applications and systems.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

The role involves providing advanced technical support for contact center software, mentoring colleagues, managing cases, and ensuring customers receive effective resolutions. Expertise in networking and various technologies is essential.

The Senior Technical Support Engineer resolves complex customer issues, conducts root cause analysis, mentors team members, and partners with engineering to improve products and support effectiveness.