Top Tech Support Jobs in Belfast

The Technical Support Engineer will manage customer support requests, triage complex issues, provide training, and maintain documentation related to IT systems and Microsoft technology stack.

Provide Tier 1 technical support, analyze customer issues, liaise with departments for solutions, and maintain service documentation and KPIs.

The Technical Support Specialist will troubleshoot technical issues, provide customer support via various channels, document solutions, and build strong customer relationships, utilizing cloud expertise.

Provide technical support for IAM services: troubleshoot and resolve incidents, perform root cause analysis, maintain SOPs/knowledge articles, support integrations and provisioning, collaborate with Engineering/DevSecOps, and drive automation and operational improvements while meeting SLAs.

The Technical Support Manager leads a team of engineers to provide world-class support, ensuring customer satisfaction, managing escalations, and developing KPIs for performance improvement.

Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.

Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.

The Technical Support Analyst will provide Level 2 support for office printing and imaging equipment, manage IT infrastructure, and assist with customer service issues.

As a Technical Support Engineer, you'll assist clients with Java-based applications, troubleshoot issues, and optimize development processes using tools like Docker and Kubernetes.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide technical support for nCino products, troubleshoot issues, configure product functions, and contribute to customer success initiatives. Engage with stakeholders to resolve technical challenges and maintain customer satisfaction while participating in training and process improvement.

The Technical Support Engineer will diagnose and resolve technical issues, assist with code-related tasks, and contribute to documentation while collaborating with engineering teams.

The Technical Support Manager will lead a high-performing technical team responsible for incident management, case ownership, and customer communication regarding platform issues and improvements in a SaaS environment.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.

Serve as the highest technical escalation for Support, diagnose and reproduce complex integration and workflow issues, partner with Engineering, improve escalation processes, and directly support enterprise customers across procurement, ERP and identity integrations.