Top IT Support Jobs in Belfast
Seeking a detail-oriented IT Support Engineer to provide front line IT support to internal customers in the Reading area. Responsibilities include meeting all IT needs of the local facility, providing on-premises technical support, managing service tickets, setting up new IT equipment, and ensuring user access to resources.
Looking for a dynamic IT Support Specialist to provide technical support and solutions to internal users. Responsibilities include diagnosing and resolving technical issues, managing cloud-based platforms, and maintaining IT systems' performance and security.
The Technical Support Specialist will be responsible for providing technical support to customers using the BRS Golf product suite. Responsibilities include responding to customer inquiries, troubleshooting technical issues, and providing guidance on solutions. The role also involves collaborating with internal teams, identifying product enhancements, and contributing to knowledge sharing within the team.
IT Support Associate role at EOS IT Solutions involving maintaining IT documentation, providing administrative support, overseeing RMA processes, tracking IT assets, and assisting with IT support requests. Requires attention to detail, organizational skills, and communication abilities.
Seeking a Senior Technical Support Engineer I to work directly with customers and various teams on daily support and operations tasks for Flywire WPM, SFS, and eStore products in the UK. Responsible for managing tickets, incident management, and improving quality of customer requests.
Provide technical software support to clients, replicate and analyze support requests, investigate software application issues, and maintain up-to-date knowledge of SeatGeek products.
Join our Support, Deployment & Licensing team in Belfast, providing support for enterprise software and assisting customers in maximizing software value. Responsibilities include ticket management, issue resolution, proactive risk identification, and communication between internal teams and customers. Ideal candidates have strong problem-solving skills, technical expertise in IT topics, and 2-5 years of technical support experience. Education in Engineering, Computer Science, or STEM field required.
Providing deskside support to end users in office environments, resolving IT issues accurately and efficiently, maintaining service quality, and adhering to ITIL practices in a highly regulated environment.
Featured Jobs
The Technical Support Specialist at Xplor provides support to customers using software and payments products, ensuring customer satisfaction and quick issue resolution. Responsibilities include answering customer inquiries through various channels, documenting interactions, providing solutions, and escalating complex issues. Qualifications include 3 years of related experience, BA or BS degree, startup or SaaS company experience, and flexibility to work weekends.
The Premium Support Engineer at SUSE is responsible for providing post-implementation support to premium customers using SUSE Linux & Rancher products. The role involves troubleshooting issues, building strong relationships with customers, sharing technical knowledge, and delivering presentations and training.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
As a Technical Support Specialist at Duetto, you will be responsible for managing support cases, triaging the queue, self-assignment of cases, case management, escalations, and contributing to team metrics. Ideal candidates will have a University degree, 2+ years of experience in Hospitality or Hospitality Technology, a client-centered approach, and strong problem-solving skills. Familiarity with XML and the ability to articulate solutions in written English are essential for success in this role.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Seeking an experienced Technical Support Engineer to provide support for the Linea blockchain, troubleshoot complex issues, and work closely with Customer Success and Engineering teams. Responsibilities include responding to technical customer requests, providing feedback to the product team, and maintaining support documentation. Qualifications include 2+ years of technical customer support experience, blockchain application support, and proficiency in L2 solutions, Ethereum, and zkRollup technologies.
Part of the global 24/7 IT System Operations support group responsible for L2/L3 support, administration of server and network devices, maintenance of security systems, and providing support for various services. Requires basic knowledge of routing and firewalling, experience with specific technologies, excellent communication skills, and the ability to work in a multicultural environment. Minimum 4 years of experience.
Seeking a Product Support Engineer to provide Tier 1 support to enterprise partners, troubleshoot technical issues, manage escalations, and assist with installations and configurations. Requires experience in technical support/helpdesk environment and knowledge of Email systems and Networking. Flexible shift hours and hybrid work environment offered.
The Technical Support Specialist I provides the first level of contact support to MINDBODY customers through various channels such as phone, email, and chat. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing quality service to meet customer expectations.
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Anord Mardix is looking for a skilled and motivated Field Support Engineer-1 to service, maintain, and troubleshoot power management systems (PMS) in various field locations in the UK & Europe. The role involves routine maintenance, technical support, installation, emergency call-outs, compliance with regulations, and ensuring strong client relationships through excellent customer service.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
The Technical Support Specialist provides first level contact support to customers by utilizing multiple methods of contact, primarily over the phone. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing education to customers on product features.
As a Technical Support Engineer at Redis, you will diagnose and resolve complex technical issues for enterprise customers. You will collaborate with different teams, provide technical expertise, and ensure customer satisfaction. Ideal candidates have a strong technical background, communication skills, and experience in enterprise software and networking.
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The Technical Support Engineer at BeyondTrust is responsible for supporting customers in deploying, configuring, and resolving incidents with their products. This role involves communicating with customers, troubleshooting issues, documenting interactions, and collaborating with team members for effective solutions. Preferred qualifications include a Bachelor's degree in a related technical field, knowledge of various technical areas, strong dedication to customer care, and excellent communication skills.
Join Ditto as a Senior Technical Support Engineer to advocate for customers' needs, troubleshoot SDK and Cloud platform issues, and ensure customer success. You will collaborate with engineering teams, write knowledge base articles, and strive for the highest customer satisfaction. This role requires 24x7 emergency coverage.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, collaborating with Product Development Managers, and providing suggested product feature modifications. This role requires strong problem-solving and communication skills along with advanced knowledge of computer technology.
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