As a Customer Success Specialist, you will manage client relationships, ensure effective onboarding, troubleshoot issues, monitor performance, and maintain contracts for logistics services.

As a Customer Service Incident Coordinator, you'll handle customer inquiries regarding breaches, provide assistance, gather evidence, and ensure effective communication regarding fraud and identity theft incidents.

As a Customer Service Incident Coordinator, you will screen clients regarding fraud issues, provide customer support, and manage incident communication and documentation.