Top Customer Service Jobs in Belfast

The Customer Experience Senior role focuses on delivering high customer satisfaction within Diageo's Customer Services team. Responsibilities include streamlining customer onboarding, fostering relationships, analyzing solutions, mentoring team members, and producing KPI reports, while adhering to established processes and improving service quality.

As a Customer Experience Specialist, you will provide support during the claims process, handling inquiries through phone and email. You will guide customers, manage their needs, record information accurately, resolve complaints, and collaborate with internal teams to ensure a positive experience.

Manage customer cases and provide timely assistance for product inquiries, document interactions, and ensure adherence to Service Level Agreements. Collaborate with team members, troubleshoot issues, and lead projects to improve team performance while maintaining customer relationships.

The Support Specialist at Horizons serves as the primary contact for HR-related client inquiries, ensuring timely and effective resolution through a ticketing system. Responsibilities include managing client communication, troubleshooting issues, collaborating with internal teams, and analyzing support data for continuous improvement.

As a Support Specialist at Lightspeed, you will be the first point of contact for customers in the hospitality industry, providing assistance via phone, chat, and email. Responsibilities include troubleshooting customer issues, tracking interactions, and advocating for product improvements. Strong communication skills in German and previous customer service experience are required.

As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.

As a Remote Customer Support Representative, you will be responsible for providing exceptional support to customers via inbound messaging in Polish and English, troubleshooting issues, and ensuring a great user experience on the music streaming platform.