Top Tech Support Jobs in Belfast

Looking for a dynamic IT Support Specialist to provide technical support and solutions to internal users. Responsibilities include diagnosing and resolving technical issues, managing cloud-based platforms, and maintaining IT systems' performance and security.

Seeking a Product Support Engineer to provide Tier 1 support to enterprise partners, troubleshoot technical issues, manage escalations, and assist with installations and configurations. Requires experience in technical support/helpdesk environment and knowledge of Email systems and Networking. Flexible shift hours and hybrid work environment offered.

Anord Mardix is looking for a skilled and motivated Field Support Engineer-1 to service, maintain, and troubleshoot power management systems (PMS) in various field locations in the UK & Europe. The role involves routine maintenance, technical support, installation, emergency call-outs, compliance with regulations, and ensuring strong client relationships through excellent customer service.

Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.

The Desktop Support Engineer will be responsible for providing on-site support for desktop software and hardware incidents, maintaining service levels, and assisting with technical tasks. The role requires knowledge of Microsoft Windows OS, Active Directory, and troubleshooting skills.

Seeking a customer-focused Senior Deskside Support Engineer with expertise in Microsoft Windows, Microsoft 365, and Windows imaging techniques. Responsibilities include on-site desktop support for end users, troubleshooting hardware and software issues, and maintaining good client relationships.

Product Support Engineer at Proofpoint providing Tier 1 support to administrators and enterprise-level partners from 1pm to 10pm. Responsibilities include troubleshooting technical issues, advising customers, managing escalations, and assisting with installations and configurations. Requires experience in technical support/helpdesk environment and knowledge of Email systems and Networking.

Experienced Support Engineer role at a leading observability company, providing specialized support for customers in the EMEA region. Responsibilities include debugging customer issues, evaluating errors, troubleshooting connectivity, opening Github issues, and providing customer training and support. Requires solid experience in SSO/SAML, cloud systems, containerization, devops, logs, metrics, tracing, and proficiency in troubleshooting and CRM software.