Claims Investigator (Motor / Liability)

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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This is a varied and investigative role focused on delivering high-quality claims investigations across a range of motor and liability cases. Working on a flexible, case-by-case basis, you will conduct investigations, gather and evaluate evidence, obtain witness statements, and produce detailed reports to support informed claims decisions.

A strong background in motor claims investigations is essential, whilst experience within Employers’ Liability and Public Liability investigations would be highly advantageous.

You will play a key role in managing investigations from instruction through to conclusion, handling both straightforward and more complex cases. Strong attention to detail, excellent communication skills and a proactive approach are essential.

With experience in claims investigations, you will identify inconsistencies and potential fraud indicators, follow appropriate investigation procedures, and ensure evidence is gathered, preserved and recorded accurately. You will conduct interviews with policyholders, witnesses and other relevant parties, prepare CPR-compliant statements, and produce detailed reports within agreed service levels.

• Proven experience in motor claims investigations.

• Knowledge of Employers’ Liability and Public Liability investigations would be advantageous.

• Strong understanding of current case law, statutes and legal liability.

• Understanding of the principle of indemnity and its application.

• Excellent investigation skills and the ability to gather, preserve and evaluate evidence.

• Experience producing CPR-compliant witness statements and detailed investigation reports.

• Ability to identify suspicious activity and follow appropriate fraud prevention procedures.

• Strong organisational skills and the ability to manage workload effectively.

• Excellent communication skills, both written and verbal.

• Good IT skills, including email and Microsoft Word.

• Full UK driving licence and access to a vehicle.

We offer flexible engagement options, with opportunities available via PAYE or PSC depending on individual circumstances and the nature of the role.

You will have the flexibility to manage your own workload and coverage areas while supporting a varied range of investigations across the UK.

At Sedgwick, you'll be part of a team of experts dedicated to delivering exceptional service and high-quality investigations for our clients. Together, we're helping to shape the future of claims management while maintaining the highest standards of professionalism and customer service.

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.