Jobs at Sedgwick

Coordinates complex property claims from initial contact through resolution, serving as the main contact for policyholders. Supports adjusters, manages supplier and contractor performance, coordinates repair and restoration work, monitors claim progress, resolves issues, and maintains accurate stakeholder communications. The role requires strong organization, customer service, communication, and claims coordination skills while managing multiple claims and projects.

Supports Sedgwick’s carbon reduction strategy and net-zero goals by preparing SBTi reports, calculating Scope 1, 2, and 3 emissions, developing carbon-footprint benchmarks, assessing reduction proposals, ensuring ISO 14001 compliance, forecasting contractor capacity, collaborating with contractors, and delivering sustainability training to colleagues.

Design structural repair solutions for buildings damaged by fire, flooding, and subsidence. Responsibilities include designing and specifying sub-structure schemes, producing CAD drawings, obtaining permissions, supporting sustainable and net-zero repair approaches, monitoring site work, engaging senior stakeholders, and training colleagues. The role primarily supports listed and historic buildings and requires strong communication, organization, technical judgment, and customer service skills.

Manage a portfolio of domestic and commercial subsidence claims from first contact to conclusion, make technical decisions after training/licensing, produce client reports, maintain reserves, liaise with suppliers, and deliver high-quality customer service while working hybrid across the UK.

Manage and support Building Consultants handling subsidence claims, provide technical guidance on complex cases, mentor and upskill colleagues, oversee quality and reserving accuracy, resolve complaints, conduct audits, and engage with clients to deliver excellent service and meet revenue targets.

Conduct motor, employers' liability and public liability claims investigations across the UK. Gather and preserve evidence, obtain witness statements (CPR-compliant), interview parties, identify fraud indicators, produce detailed investigation reports, and manage cases from instruction to conclusion within service levels.