The Dutch-speaking Support Specialist will manage key accounts, providing technical support and customer service, resolving escalations, and liaising with product teams for customer satisfaction.

The role involves providing technical support and excellent customer service to key accounts, managing escalations, and collaborating with product teams to enhance customer experience in the hospitality sector while using comprehensive troubleshooting techniques.

The Senior Workforce Planning Analyst develops forecasts and capacity plans, leveraging data to influence staffing and operational decisions, ensuring efficiency and service delivery while collaborating with leadership.