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The Senior Product Manager will define and manage the product vision for Infrastructure Observability, collaborate with engineering teams, and drive customer-focused product initiatives while guiding the go-to-market strategies.

Build and ship AI-powered, production-grade features enabling analytics and agentic workflows across large datasets. Rapidly prototype, iterate, and dogfood solutions; integrate agent components with internal tools; collaborate cross-functionally while owning scalable, maintainable AI-driven product capabilities.

Design, build, and operate scalable multi-tenant backend systems for Grafana Cloud. Implement features, improve operability from production insights, author and review design docs, shape roadmap, mentor teammates, collaborate cross-team, and participate in weekday and weekend on-call rotations to own customer experience.

Build and maintain the Internal Engineering Platform and CI/CD systems to help internal teams release software reliably. Automate build/release/deploy processes, manage artifact and configuration tooling, integrate observability, operate platform services (on-call), and collaborate with security and application teams to drive developer productivity.

Design, build and operate Grafana Labs' bare-metal to Kubernetes platform: provision storage, networking and clusters; manage cluster networking, scheduling and autoscaling; maintain Crossplane compositions and Terraform modules; support users and run on-call duties to ensure reliability, performance, and scalability of platform infrastructure.

Lead architecture and multi-quarter initiatives for Tempo, Grafana's distributed tracing backend. Own ingestion, storage, query, APIs, and operational SLOs; mentor engineers, participate in on-call, collaborate with product and sibling teams, and contribute to the open-source project to improve performance, scalability, and AI/agent-friendly interfaces.

Design, build, operate, and maintain scalable alerting backend systems. Drive features end-to-end, contribute to open-source, participate in on-call rotations, mentor teammates, and collaborate remotely to improve reliability, performance, and alert evaluation at scale.

Build and operate control-plane services that manage Grafana Cloud stacks at scale. Design reconciliation systems, manage rollouts, support region/cluster launches, improve incident response, collaborate cross-team, and own production behavior, runbooks, dashboards, and recovery procedures for stack lifecycle and configuration.

Partner with Product, Design, Engineering, and Data to define KPIs and measurement for AI-powered features, guide instrumentation, design and evaluate experiments, build dbt models, create dashboards, and translate analytics into product recommendations to shape AI product strategy.

Lead technical direction and deliver large-scale authentication systems (OAuth/OIDC/SAML/LDAP/SCIM) in Go. Drive cross-team architecture, mentor senior engineers, ensure low-latency multi-tenant reliability, and represent Grafana in the identity community.