Partners with Customer Success Managers and security teams to help customers maximize Arctic Wolf solutions. Conducts solution reviews, technical presentations, demos, and customer discussions; identifies expansion opportunities; documents customer environments; communicates security and business value; supports enablement and process improvements; and mentors new team members.

Senior Sales Engineer responsible for driving technical wins across the Midlands territory. Partners with Account Executives, leads discovery, assesses customer environments, delivers demonstrations, workshops, and Proof of Value engagements, and advises technical and executive stakeholders on cybersecurity solutions. Builds reseller and MSP relationships, supports events and enablement, mentors team members, and contributes to process improvements. Requires strong cybersecurity expertise, customer-facing pre-sales experience, consultative selling skills, and familiarity with cloud, networking, identity, endpoint, and security operations technologies.

Leads Arctic Wolf’s Incident Response practice, managing and developing DFIR professionals while overseeing complex investigations, ransomware and cyber extortion incidents, forensic analysis, recovery, customer engagements, and service delivery. The role establishes operational standards, metrics, quality assurance, staffing processes, and continuous improvements. It also serves as a senior technical escalation resource, communicates with executives, legal counsel, and insurers, supports strategic growth, and participates in on-call rotations.