The Strategic Account Director at Brandwatch will manage a portfolio of high-value clients, focusing on renewals and growth. Responsibilities include pitching and demonstrating products, achieving sales objectives, and expanding client relationships. The role requires strong sales skills, solution-oriented thinking, and the ability to collaborate with internal teams.

The Head of Support Team EMEIA will lead the operational direction of the Customer Support team, ensuring efficient execution of support strategies, high-quality resolution of customer cases, and driving customer satisfaction. This role includes coaching team managers, managing performance metrics, and collaborating with various stakeholders to achieve business goals.