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The Senior Credit Specialist engages with clients to address credit risk solutions, provides sales support, and conducts market analysis to enhance client engagement and drive sales strategy.

The Customer Service Incident Coordinator manages and supports clients and victims of fraud or identity theft, providing telephone support and ensuring timely communication across various stakeholders. Responsibilities include analyzing incidents, preparing written proposals, conducting interviews, and maintaining case records with meticulous detail.

As an Incident Coordinator, you will provide customer service and administrative support for clients affected by fraud or identity theft, analyze incidents, manage client communications, and ensure effective resolution of cases.

Coordinate customer service incidents related to fraud and identity theft, providing assistance, managing expectations, and ensuring effective communication with clients and internal teams, while maintaining accurate documentation.