The Customer Success Engineer at Cribl acts as a trusted advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion. They work to help customers achieve their data goals and realize the value of their investment in Cribl solutions. Responsibilities include building relationships, driving product value, and mentoring team members. The role requires at least 5 years of related experience, strong communication skills, and a customers-first mindset.

Help customers understand the value of Cribl during the sales process, demo the product, support customers during proof of concept sessions, answer customer support questions, help customers roll out Cribl post-sale into production, and document use cases in blog posts and product documentation.