Work directly with customers through technical evaluations, implementation, production, and ongoing support. Lead customer calls, pairing sessions, and technical deep dives; build integrations, debug APIs and production systems, and ship full-stack product improvements. Translate customer needs into lasting product solutions, communicate clearly, manage multiple priorities, and influence the product roadmap through customer feedback.

Write deeply technical content and build prototypes to educate developers on APIs, integrations, agents, and AI infrastructure. Stay current on AI infra, shape the products technical narrative with founders, and drive awareness, adoption, and word of mouth through technical content.

The Head of Growth will represent Nango in the SF AI startup community, build relationships, create content, and drive revenue and product insights.