Serve as the dedicated technical partner for customers using Era4's AI/HPC platform. Manage onboarding, translate workload requirements into provisioning plans, validate cluster and network readiness, own account runbooks, coordinate incident escalation and RCA, and report on SLA/KPI performance while feeding product and backlog priorities.

Contract Data Centre Network Engineer to design, deploy, and operate high-performance data centre networks (leaf-spine, EVPN/VXLAN), manage routing (BGP/OSPF), automate configurations (Python/Ansible/Terraform), troubleshoot network and Linux systems, support Kubernetes networking, and contribute to monitoring, documentation, and capacity planning for AI/GPU infrastructure.