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The Senior Problem Analyst provides professional support for pension administration systems, manages incidents, leads software fixes, and ensures SLA compliance while collaborating with clients and internal teams.

The Senior Data Analyst will lead reporting efforts, ensure data quality, collaborate with teams, and drive automation in data processes.

Configure, test and enhance the Compendia Touch application; gather, document and estimate client requirements; produce prototypes and work with development to refine the system; improve implementation practices and liaise with internal and external clients.

The role involves implementing software for pensions, training employees, providing client support, and maintaining strong customer relationships while adhering to Agile methodologies.

The Implementation Analyst will onboard and manage calculations for Bulk Purchase Annuity schemes, collaborating with clients and improving implementation practices and procedures.