As a Data Analyst at Reserv, you will be responsible for managing data analysis and reporting for customer claims portfolios. This role involves automating reporting processes and collaborating with the operations team to address data issues, all while influencing the culture of a growing technology team.

As a Customer Experience Specialist, you will provide support during the claims process, handling inquiries through phone and email. You will guide customers, manage their needs, record information accurately, resolve complaints, and collaborate with internal teams to ensure a positive experience.

The Adjuster Support Specialist will handle administrative tasks for a team of multi-line adjusters, including setting up claims files, data entry, financial reconciliation, and document review and upload, while continuously improving the support function and identifying technology and process improvements.