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Own Midwest or Northeast territory sales for Sirona Medical’s AI-powered radiology workflow SaaS. Responsibilities include enterprise prospecting, C-suite engagement, pipeline development, multi-year contract negotiation, account expansion and retention, executive briefings, RFPs, demos, and cross-functional collaboration. The role targets private practices, hospitals, health systems, and academic institutions, requiring healthcare IT or imaging informatics knowledge and experience closing complex enterprise SaaS agreements.

Own Sirona’s social media, content creation, paid media, webinars, and events. Create written, visual, and video content; manage LinkedIn and Google campaigns; track spend through pipeline; support event promotion and production; and maintain brand consistency. The role uses AI tools daily, requires hands-on video and design skills, involves public-facing representation, and may include travel to events.

Own the customer success strategy for Sirona’s radiology software customers, including retention, adoption, expansion, onboarding partnership, executive relationships, health scoring, renewals, and customer advocacy. Build scalable processes, tooling, metrics, and a hiring plan for the future Customer Success organization while representing customer needs across Product, Sales, Implementation, and Support.

Provide overnight application support for radiology customers by monitoring client sites, troubleshooting software and network issues, documenting incidents, meeting SLAs, escalating unresolved problems, and collaborating with engineering and product teams. Support clinician onboarding, maintain knowledge-base materials and runbooks, and follow security and alerting procedures to protect client data and operational integrity.