As a Credit Controller, you will manage broker accounts, ensuring timely collection and reconciliation of premiums, minimizing bad debts, and analyzing data to improve processes. You'll collaborate with teams in the UK and Europe, maintaining documentation and identifying strategies to resolve queries efficiently.

The Operations Performance Analyst will drive success by delivering impactful reports and insights. Key responsibilities include creating visual reports, resolving data issues, managing deadlines, and maintaining documentation to support strategic goals effectively.

The Quality Performance Analyst will lead the coordination of underwriting complaints, ensuring compliance with internal and regulatory policies. Responsibilities include analyzing complaint trends, enhancing performance standards, and collaborating with various teams to improve operational efficiency, ultimately supporting customer satisfaction and organizational goals.