As a Customer Support Engineer at Fivetran, you'll work closely with customers to troubleshoot and resolve technical issues related to databases, APIs, and data warehousing. You'll take ownership of incidents from start to finish, ensuring customer satisfaction and onboarding new team members. Strong communication and problem-solving skills are essential, as well as experience with SQL and NoSQL databases.

Fivetran

Principal Software Engineer - Data Lakes

5 Days Ago

27 Locations

Remote

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Principal Software Engineer, you will lead the architecture, design, and development of Fivetran's Data Lake solutions. Your role involves collaborating with product teams, operating large-scale systems, contributing to open-source projects, and driving performance improvements while ensuring operational excellence and security.

Fivetran

Lead Sales Engineer, Enterprise

5 Days Ago

27 Locations

1,200 Employees

Expert/Leader

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1,200 Employees

Expert/Leader

Big Data • Cloud • Software • Database

The Lead Sales Engineer will collaborate with the sales team to address Enterprise customers' complex data replication needs, provide technical expertise, and lead proof-of-value processes. Responsibilities include understanding business use cases, delivering technical presentations, maintaining customer relationships, and aligning solutions with client requirements.

Fivetran

Senior Software Engineer - SaaS Connectors

5 Days Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Software Engineer will develop and maintain data pipelines to transfer data from various sources to data warehouses. Responsibilities include coding in Java, enhancing product features, patching software, and mentoring junior engineers while ensuring the technical excellence of the team.

Fivetran

Principal Software Engineer - Data Lakes

5 Days Ago

28 Locations

Remote

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Principal Software Engineer will lead the design and development of Fivetran’s Data Lake product, ensuring high reliability and performance. Responsibilities include collaborating with product teams, analyzing system challenges, developing solutions, and overseeing operational excellence for customer commitments.

Fivetran

Customer Support Engineer - APIs

5 Days Ago

27 Locations

1,200 Employees

Mid level

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1,200 Employees

Mid level

Big Data • Cloud • Software • Database

As a Customer Support Engineer at Fivetran, you will address technical challenges and collaborate with customers to resolve incidents. Responsibilities include ensuring case resolution, documenting solutions, and working with the engineering and product teams for customer satisfaction.

Fivetran

Senior Software Engineer - Developer Productivity

5 Days Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Software Engineer in Developer Productivity, you will automate processes and build internal tools to enhance efficiency across engineering teams. Responsibilities include collaborating with various stakeholders, developing automation solutions, and offering technical support.

Fivetran

Staff Site Reliability Engineer

5 Days Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Staff Site Reliability Engineer, you will enhance the performance and reliability of Fivetran’s infrastructure. Responsibilities include monitoring availability and capacity, evolving systems for reliability, addressing critical bugs, and ensuring robust deployment pipelines. You'll work across engineering, support, and sales to drive effective incident response and security remediation.

Fivetran

Senior Manager - Engineering Program Management Office

5 Days Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Manager will lead the Engineering Program Management Office, managing a team of Global program managers to coordinate and implement product portfolios and projects. Responsibilities include team leadership, process improvement, stakeholder communication, quality assurance, and risk management, ensuring projects are completed on time and within budget.

Fivetran

Customer Support Engineer - Databases

5 Days Ago

27 Locations

1,200 Employees

Mid level

Apply

1,200 Employees

Mid level

Big Data • Cloud • Software • Database

The Customer Support Engineer at Fivetran provides technical support to customers, ensuring issues are resolved efficiently while advocating for their needs. Key responsibilities include troubleshooting database incidents, utilizing various tools for investigations, and onboarding new team members. The role requires strong communication and problem-solving skills in a collaborative environment.