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The Customer Support Engineer at Fivetran provides technical support to customers, ensuring issues are resolved efficiently while advocating for their needs. Key responsibilities include troubleshooting database incidents, utilizing various tools for investigations, and onboarding new team members. The role requires strong communication and problem-solving skills in a collaborative environment.

As a Lead Sales Engineer, you will work with the sales team to address Enterprise customers' needs and demonstrate how Fivetran's data solutions can meet their business objectives. Your role includes providing technical expertise, delivering presentations, facilitating the proof-of-value process, and collaborating with Product and Engineering teams.

Manage the Engineering Program Management Office, leading a team of program managers to ensure successful project implementation and coordination. Oversee project timelines, stakeholder communication, documentation, quality assurance, and risk management while mentoring team members and promoting professional growth.

The Principal Software Engineer will lead the architecture, design, and development of Fivetran's Data Lake product, ensuring scalable and queryable data for customers. Responsibilities include partnering with product teams, operating large-scale data lake systems, contributing to open-source projects, and addressing performance challenges.

The Senior Manager in the Engineering PMO will lead a team of global program managers, coordinating the implementation and management of product portfolios and projects for cross-functional teams. This involves overseeing project timelines, stakeholder communication, quality assurance, and risk management, while also mentoring team members and improving processes.

The Principal Software Engineer will lead the design and development of Fivetran’s Data Lake product, creating scalable data systems while collaborating with product teams. Responsibilities include operational excellence, addressing performance challenges, and influencing technical direction.

As a Customer Support Engineer at Fivetran, you will resolve technical issues for customers, ensure a high-quality experience, onboard new team members, and troubleshoot complex database incidents. You'll collaborate with various stakeholders and act as a technical champion, helping customers efficiently.