Top Tech Jobs & Startup Jobs in Belfast

Provides end-to-end technical support for CrowdStrike customers, troubleshooting cloud, Kubernetes, container, Linux, API, and security-platform issues. Resolves cases through multiple channels, documents bugs, creates knowledge-base content, communicates recommendations, and escalates complex issues. Partners with Engineering and internal stakeholders to improve products and customer outcomes. The role also serves as a subject matter expert for a key product feature and supports customers integrating, deploying, and maintaining CrowdStrike services.

The role involves researching cybersecurity threats, vulnerability analysis, developing automated tools, and collaborating with teams to provide technical expertise and publish findings.

Deliver professional services for Falcon Next-Gen SIEM, helping customers implement log management, XDR, and SOAR capabilities. Provide technical guidance, integrations, knowledge transfer, documentation, and trusted advisory support. Collaborate with engineering and product teams to communicate customer requirements and influence product improvements. The role requires SIEM and SOAR experience, cloud platform knowledge, IT security expertise, scripting and automation skills, AI platform experience, and strong communication abilities.

Analyze large-scale security telemetry, threat intelligence, endpoint, and detection data to identify trends, anomalies, and emerging threats. Build dashboards, reports, data pipelines, and KPI frameworks using SQL, Python, LogScale, or similar tools. Collaborate with data engineering, product, and engineering teams to ensure data quality and translate complex findings into actionable insights for technical and non-technical stakeholders.

Provides embedded technical consulting to strategic customers using the CrowdStrike Falcon platform. Responsibilities include Falcon deployment, configuration, troubleshooting, module adoption, integrations, vulnerability and asset management, threat hunting guidance, incident management support, scripting through Falcon APIs, project planning, and customer training. The role requires security platform experience, knowledge of Windows, macOS, and Linux, strong communication skills, and up to 20% travel.

Conduct real-time security monitoring, alert analysis, incident response, malware analysis, and remote remediation across Windows, Mac, and Linux environments. Develop detection and response processes, communicate findings to customers, provide technical escalation and mentorship, oversee analyst quality, manage programs or teams, and contribute to security thought leadership and process improvements.

Monitor and analyze security alerts, investigate and respond to incidents across Windows, macOS, and Linux, perform malware and forensic analysis, remotely remediate threats, and improve detection and response processes. The analyst communicates findings to customers, mentors junior analysts, provides quality oversight, manages teams or programs, serves as a technical escalation point, and contributes to security thought leadership and process development.

Monitor and analyze security alerts, investigate and respond to incidents across Windows, macOS, and Linux, perform malware and forensic analysis, remotely remediate threats, improve detection and response processes, and communicate findings to customers. The role also involves developing security expertise, contributing to public thought leadership, and using AI technologies to improve decision-making and workflows.

Lead customer deployments of platform services from pre-kickoff through closure. Manage project plans, schedules, budgets, resources, risks, documentation, and technical teams. Coordinate with customers, sales, product, support, engineers, and consultants to ensure high-quality delivery. Apply Agile and waterfall methodologies, conduct post-implementation reviews, and use AI technologies to improve workflows and decision-making. Strong SIEM knowledge, particularly in security-focused IT projects, is required.

Monitor and analyze security alerts, handle incidents across Windows, Mac, and Linux, perform malware analysis, and remotely remediate malicious activity. The role also develops detection and response processes, communicates findings and recommendations to customers, contributes to security procedures, and supports thought leadership through public content and speaking engagements.