The Regional HRSD Operations Lead oversees HR service delivery across Europe, ensuring compliance with laws, managing escalations, and leading a team of specialists to improve operational performance.

Lead global social media and community strategy, execute multi-platform content and reporting, activate internal and external thought leaders, engage niche communities, leverage AI tools for workflows and creative, collaborate with Brand, Demand Gen, and Sales to grow share of voice and brand sentiment.

Lead regional HR service delivery across multiple European countries, owning escalations, compliance, case quality, vendor management, and process standardization. Mentor and manage Employee Relationship Consultants, enforce SLAs/KPIs, drive automation and transformation, coordinate cross-functional stakeholders, and maintain audit-ready HR controls and documentation.