Top Tech Jobs & Startup Jobs in Belfast

Own premium technical and strategic support for enterprise B2B SaaS customers. Build knowledge of customer configurations and business goals, lead planning and training sessions, investigate complex issues, coordinate escalations, and maintain proactive communication. Partner with Customer Success, Product, Engineering, and Implementation teams during critical HR cycles and module launches. Identify recurring issues, improve processes, create documentation, and help enhance support through AI and automation.

Manage an EMEA client portfolio, identify and close upsell opportunities, generate new ARR, and consistently achieve revenue targets. Build consultative relationships, uncover customer needs, deliver value-led demonstrations, and manage complex SaaS sales cycles using MEDDPICC. Forecast pipeline accurately and collaborate with Customer Success Managers, Renewal Managers, and Sales Engineers to drive client growth and a seamless customer experience.

Lead global Account Executive enablement by designing and delivering training, coaching, certifications, and sales methodology programs. Improve opportunity progression, conversion rates, deal quality, forecast accuracy, and sales cycle efficiency. Partner with Sales Leadership, Product Marketing, GTM Strategy, Revenue Operations, and regional teams to align programs with business priorities. Drive adoption of AI-assisted selling workflows for research, discovery preparation, stakeholder mapping, deal strategy, and follow-up creation.

Generate qualified outbound pipeline across Central and Eastern Europe by researching accounts, identifying stakeholders, and engaging senior decision-makers through personalized calls, email, LinkedIn, and other channels. Build relationships, secure qualified meetings for Account Executives, achieve activity and pipeline targets, maintain accurate Salesforce records, use sales technology and automation, and collaborate with cross-functional teams while continuously improving through coaching.

Own the full sales cycle for HiBob’s small mid-market segment, targeting organizations with 200–500 employees. Responsibilities include outbound prospecting, pipeline generation, relationship development with senior decision-makers, product demonstrations, commercial negotiations, forecasting, and closing SaaS deals. The role also involves cross-functional collaboration with Sales Engineering, Marketing, Customer Success, and Partnerships, along with participation in events, conferences, and partner networking.

Owns the success strategy for a portfolio of complex B2B SaaS customers. Responsibilities include developing success and account plans, leading executive reviews and adoption workshops, analyzing customer health and usage data, managing risks, supporting renewals and expansions, and demonstrating measurable business value. The role partners with Account Management, Product, Engineering, Services, and Support while building relationships across customer functions and using AI-driven customer intelligence tools.

Supports complex SaaS deals across pricing, quoting, commercial terms, contract amendments, governance, and revenue recognition. Acts as a commercial advisor to Sales, Customer Success, Finance, Legal, and Billing; manages requests through Salesforce, identifies risks, resolves blockers, and recommends practical solutions. The role also contributes to process improvements, automation, documentation, and continuous improvement across the Deal Desk function.

Own the full enterprise SaaS sales cycle in the UK, from outbound prospecting and discovery through negotiation and close. Build relationships with companies of 1,000+ employees, manage multiple stakeholders, partner with Sales Engineering on demonstrations, maintain Salesforce data, attend industry events, and collaborate cross-functionally to drive revenue growth.

Own a small portfolio of strategic enterprise B2B SaaS customers, building executive relationships, leading business reviews, developing account plans, driving retention and expansion, managing escalations, and coordinating internal teams. The role also brings customer feedback into product discussions, shapes the enterprise customer experience, and coaches peers through complex situations. It is an individual contributor position with occasional travel to customer meetings.