Top Tech Jobs & Startup Jobs in Belfast

Manage end-to-end delivery of multiple complex UK customer payrolls within a managed services bureau. Provide expert guidance on UK payroll legislation, statutory payments, pensions, benefits, share schemes, reconciliations, HMRC compliance, and year-end processing. Resolve complex payroll issues, build trusted customer relationships, analyze discrepancies, collaborate with internal teams, mentor colleagues, and contribute to documentation and continuous improvement.

Lead an enterprise Customer Success portfolio of ~5 strategic, high-value SaaS customers. Drive retention, expansion, account strategy, executive stakeholder relationships, escalations, and cross-functional coordination while shaping customer experience and coaching peers.

Lead strategic and operational delivery across professional services and service partners. Own P&L, drive operational excellence, partner programs, certification and learning, cross-functional collaboration, and initiatives to improve adoption, customer satisfaction, and retention.

Strategic, data-driven Customer Success Manager responsible for driving adoption, retention, and expansion across large, complex SaaS accounts. Build tailored success plans, lead executive engagements and workshops, translate health and usage signals into proactive actions, partner with sales and renewals, maintain account documentation, and use AI and customer intelligence to scale personalized interactions and surface growth opportunities.

Lead and develop a remote UK Managed Services payroll team, ensuring accurate, compliant, on-time payroll delivery. Manage operational performance against KPIs/SLAs, resolve complex payroll escalations, coach and develop staff, maintain governance and controls, identify and implement process improvements, and partner with cross-functional teams to scale the service.

Drive outbound pipeline across Central & Eastern Europe by researching accounts, engaging senior stakeholders via multi-channel outreach, and booking qualified meetings for Account Executives. Partner on territory strategy, maintain accurate CRM data, use sales technology and AI tools to optimise prospecting, and collaborate with cross-functional teams while meeting activity and pipeline targets.

Manage full sales cycle for SMB accounts (<200 employees): prospecting, demos, pipeline building, forecasting, CRM data entry, outbound outreach, and networking at events to close new business.

Manage full sales cycle for mid-market accounts in the Nordics: prospecting, demos, outbound pipeline generation, negotiating and closing deals, tracking opportunities in Salesforce, and representing the company at events and partner networks to meet revenue targets.

Lead and coach a team of new-business Account Executives selling HiBob’s HR SaaS to mid-market (500–1000 employee) companies. Drive strategic, MEDDPICC-based selling, manage complex sales cycles, track KPIs, collaborate cross-functionally, and foster a growth-oriented, inclusive team culture to increase deal size and revenue.

The Senior Account Executive will manage complete sales cycles, prospect new businesses, and close deals, particularly targeting enterprise-level companies.