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As a Support Engineer in the Global BI Development Team at PUMA, you will support and troubleshoot REST APIs and Azure applications, work closely with developers, create operational documentation, and assist external vendors. You will monitor API performance and propose improvements based on feedback.
The Support Engineer will work with the Global BI Support Engineering Team to handle testing and level 1 + 2 support for REST APIs and Azure applications. Responsibilities include monitoring, troubleshooting technical issues, providing support documentation, and collaborating with developers on projects.
The role involves proactive monitoring of IT security, responding to security incidents, investigating cyber incidents, performing malware clean-up, and ensuring software patches are updated. It requires collaboration and communication skills.
The Junior Specialist IT NOC is responsible for delivering L2/L3 support, administration of servers and network devices, managing Active Directory security, and supporting corporate IT security systems. The role requires a basic understanding of routing and firewalls, experience with specific technologies, and effective ticket handling.
The Specialist-IT-AMS will manage software installations, configurations, and updates while ensuring access management and antivirus maintenance. Responsibilities also include backup management and disaster recovery, support for country-specific applications, and performing regression tests with well-defined scenarios.
The Junior Identity Management Administrator will assist in the administration and maintenance of identity and access management systems, troubleshoot issues, support user account lifecycles, monitor permissions, and help implement training programs.
The role involves analyzing requirements and developing tools using SharePoint and custom technology solutions. Responsibilities include creating workflows, supporting business owners, developing documentation, and facilitating training sessions. Collaboration in a multicultural environment is emphasized.
In this role, the Cloud Engineer will architect, optimize, and maintain cloud solutions while troubleshooting and resolving issues within the Microsoft Azure environment. The position also involves developing and deploying cloud solutions and managing Infrastructure as Code (IaC) using Terraform, ensuring compliance with security policies, and optimizing resources for performance and cost efficiency.
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