Top Tech Jobs & Startup Jobs in Belfast

Support Customer Success by building and improving operational processes, performing data analyses to predict churn and drive retention/expansion, administering Planhat and CS tools, improving data quality, delivering actionable reports and presentations, and collaborating cross-functionally on analytics and AI initiatives.

Manage quality assurance across bids and projects, representing customer interests and supporting successful programme delivery. Monitor, analyse, and report quality performance; promote best practices and a positive quality culture; identify risks and improvement opportunities; and plan and conduct project audits and surveillance activities. The role works with project teams, customers, suppliers, and business leaders, requiring knowledge of quality standards, QMS, certification requirements, and continuous improvement practices.

Develops integrated air defence and fire control systems across the full systems engineering lifecycle. Responsibilities include capturing requirements, supporting architecture and design, conducting trade studies and technical analysis, developing and optimizing solutions, coordinating verification and validation activities, and maintaining technical documentation. The role collaborates with multidisciplinary teams and requires a technical degree, systems engineering experience, strong problem-solving and communication skills, and eligibility for UK Security Check clearance.

Provide technical security advice and through-life assurance for Thales IS/IT environments. Deliver security reviews, cloud and incident response guidance, compliance to government standards, risk assessments, CoCo assurance, and security requirements for delivery squads. Maintain security documentation and support continual assurance, training, and remediation across on-premises and cloud systems.

Design and deliver integrated support solutions across the product lifecycle. Perform supportability, reliability and maintainability analyses, produce ILS plans and whole-life cost data, run LORA and MTA, manage DRACAS/defect reviews, analyse in-service data, and engage stakeholders to improve operational availability and reduce lifecycle cost.

Lead supplier quality activities across procurement and supply chain: support supplier selection, drive Supplier Quality Improvement Plans, coordinate audits, enhance supplier monitoring, support product/process qualification, coach QAMs, and present quality insights to senior stakeholders to reduce non-quality costs.

Manage material planning and master production schedules using ERP; provide capacity, labour and inventory analysis; lead supply chain planning and reporting to programme directors; identify and resolve bottlenecks; manage up to two planners and produce management reports.

Lead design and delivery of automated hardware and software test systems for high-volume missile production. Develop LabVIEW-based automated test software, create hardware schematics and production test applications, integrate instrumentation (PXI, GPIB, USB) and communications protocols, support fault diagnosis in production, and engage stakeholders and customers to ensure quality and continuous improvement.

Provide advanced escalation support for Thales products: reproduce customer environments, perform root-cause analysis, validate interoperability and fixes, collaborate with development and QA, create knowledge resources, lead P1/P0 escalations, and participate in a mandatory 24x7 support rota.

Drive IAM sales across France and French-speaking countries: develop and execute territory sales strategy, build pipeline, manage full enterprise sales cycle, collaborate with partners and internal teams, forecast revenue, maintain SFDC records, run demos/POVs and respond to RFPs. Requires bilingual French/English and travel up to 50%.