The Senior Customer Success Manager will oversee high-revenue accounts, ensuring clients achieve value with e2open's SaaS solutions. This includes strategic account management, customer success measurement, risk management, and advocating for clients while identifying growth opportunities such as upsells and cross-sells.

The Associate Support Engineer at E2open provides excellent customer support for a diverse global client base, handling inquiries, troubleshooting issues, and documenting interactions. The role demands strong communication skills and flexibility for shift work. Responsibilities include providing timely solutions for time-sensitive applications and participating in on-call rotations.

The Senior Implementation Engineer will configure and customize E2open’s Intelligent Application Suite, lead teams through the full software development lifecycle (SDLC), troubleshoot technical issues, and mentor team members. Responsibilities include translating customer requirements into technical designs, developing functional specifications, and collaborating with global teams to deliver solutions.