Top Tech Jobs & Startup Jobs in Belfast

As a Senior Principal Professional Services Consultant, you will implement Genesys Cloud solutions according to customer specifications, lead project teams, handle escalations, and drive best practices while mentoring others. Strong interpersonal skills and cloud experience are essential.

The IT Endpoint Engineering Manager at Genesys will lead the Endpoint team, overseeing the management of desktop environments across multiple operating systems. Responsibilities include developing strategies for endpoint device management, mentoring team members, optimizing PC solutions, ensuring security compliance, and collaborating with various stakeholders. This role requires technical expertise and a hands-on approach to improve the employee experience and productivity in a diverse environment.

The Senior Project Manager will manage the day-to-day operations of complex customer projects, ensuring they are delivered on time and on budget while maintaining high customer satisfaction. Responsibilities include project delivery management, risk assessment, resource scheduling, client relationship management, and financial oversight.

The Solution Consultant role involves collaborating with customers to identify their business challenges and showcasing how Genesys solutions can meet their needs. This includes conducting meetings, providing demonstrations, managing customer concerns, and building relationships to enhance customer satisfaction and adoption of Genesys offerings.

The Sr Manager, Partner Sales Operations will provide analytics and sales operations support to enhance partnerships and drive productivity improvements for Genesys partners. Responsibilities include advising on market coverage, developing KPIs, and managing performance tracking across sales teams.

As a CX Advisory Consultant, you will support strategic customers in addressing their business problems related to customer experience. The role involves analyzing business operations, guiding teams on systems adoption, preparing functional designs, and facilitating change management for successful implementation of Genesys solutions.

The Account Executive is responsible for driving revenue growth by managing the sales process to bring in new business, understanding prospect needs, negotiating and closing sales, and providing post-sales support. They build relationships with clients and work closely with marketing leads to expand the company's footprint and achieve sales targets.