Located in the UK, the Product Support Specialist at Huntress plays a key role in providing world-class support to customers, ensuring top-tier customer service, and resolving technical issues efficiently. Responsibilities include initial partner support, problem-solving, escalation management, and continuous enhancement of customer service. The ideal candidate is customer-centric, adaptable to changes in a hyper-growth environment, collaborative, disciplined, and has practical experience with Microsoft Windows Operating Systems.

Huntress is seeking a Sales Manager to lead and mentor a team in the EMEA region, driving new logo and ARR growth. Responsibilities include translating technical concepts into business value, owning deal inspection, and collaborating with cross-functional teams. The role requires 20% travel and 3+ years of sales team management experience with strong communication and CRM skills.

The Manager of the Security Operations Center at Huntress is responsible for defining and streamlining processes, managing shift coverage, providing technical leadership, and contributing to the development of analyst training programs. They work to ensure the team meets service level objectives and is prepared to respond to security incidents effectively.