Top Tech Jobs & Startup Jobs in Belfast

Manages a globally distributed team of Assigned Support Engineers serving enterprise customers. Responsibilities include hiring, coaching, performance management, escalation leadership, customer recovery planning, cross-functional coordination, KPI tracking, capacity planning, process improvement, automation, and communicating customer outcomes and ROI. The role requires strong technical knowledge, including Linux administration and web application concepts, plus experience supporting production-critical environments.

Own and grow strategic UK public sector accounts by acquiring enterprise customers, expanding existing relationships, managing the full sales cycle, developing account plans, presenting value-based solutions, coordinating technical and customer success resources, and achieving sales quotas. The role requires consultative solution selling, executive communication, knowledge of Git and software development tools, and travel when needed.

Own the product direction for GitLab’s usage billing pipeline, including metering, aggregation, rating, and Zuora/CustomersDot integrations. Enable teams to launch credit-consuming capabilities across GitLab deployment models. Prioritize scalability, reliability, billing accuracy, defect remediation, and cost efficiency while coordinating with engineering, Finance, Legal, Compliance, and go-to-market teams. Define metrics for reliability, accuracy, cost to serve, and time to monetize in a remote, asynchronous environment.

Leads technical direction for GitLab’s Core DevOps services, covering CI, CD, planning, and source control. Defines architecture, quality metrics, migration strategies, and technical roadmaps; addresses systemic risk and complex design decisions; prototypes and writes code when needed; partners with Infrastructure, Security, SRE, and Product; adopts AI capabilities; mentors senior engineers; supports incident response and senior technical hiring.

Lead hands-on product security architecture across GitLab, including design reviews, threat modeling, systemic risk remediation, security standards, prototypes, and reusable developer guardrails. Partner with engineering and product leaders, secure distributed systems and software supply chains, guide AI coding tool security, mentor security engineers, and influence technical direction through proactive architecture and clear communication.

Manage and negotiate commercial technology agreements across EMEA, including subscription, AI, regulatory, professional services, and confidentiality contracts. Partner with sales and internal stakeholders, assess contractual risk, provide practical legal guidance, support sales enablement, and improve contracting playbooks, templates, and processes. The role requires commercial contracting experience in a software or technology environment, cross-border collaboration, English fluency, and UK or Ireland residence.

Provide technical direction for GitLab Dedicated, a managed single-tenant SaaS platform. Lead architecture and transformation across resilience, failover, tenant orchestration, change management, automation, and platform integrations. Identify systemic reliability and scalability risks, establish reusable platform patterns, strengthen service ownership, and guide cross-team technical decisions. Mentor senior engineers and advance engineering excellence across the organization.

Lead GitLab’s company-wide strategy for autonomous, agentic software development workflows. Identify and validate AI opportunities across the SDLC, build prototypes and reference architectures, establish evaluation frameworks and safety controls, and drive internal adoption. Partner across Engineering, Product, Infrastructure, Security, Architecture, and Data and ML teams to scale reliable, observable, compliant agentic capabilities into customer-facing products. Mentor senior technical leaders and represent GitLab externally on AI-assisted development and productivity measurement.

Build backend data frameworks and tooling that keep GitLab’s datastores scalable, healthy, and safe across SaaS and self-managed deployments. Develop retention and lifecycle controls, schema-change guardrails, bulk data removal tools, SQL traffic replay, and background operations frameworks. Collaborate across engineering and product teams, review database changes, improve performance and migration safety, document best practices, and participate in a tier 2 database on-call rotation.

Conducts advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Responsibilities include discovering and exploiting systemic vulnerabilities, penetration testing, developing proof-of-concept exploits, researching AI and agentic security threats, building automated research tooling, coordinating remediation, mentoring security professionals, and communicating findings to engineering and security communities.