Provides flexible technical expertise across customer engagements, partnering with Customer Success Managers to investigate issues, optimize platform configurations, deliver best-practice guidance, document recommendations, identify expansion opportunities, and escalate complex situations. The role manages multiple short-term technical engagements across enterprise SaaS or cybersecurity customers and surfaces recurring patterns to Product, Engineering, and Customer Success.

Conduct outbound cold calls and emails, identify prospect needs, qualify marketing leads, and create new business opportunities. The representative will manage sales targets, collaborate across sales teams, communicate with senior stakeholders, and serve as a subject matter expert on Abnormal AI products. The role requires fluent French, strong communication, organization, resilience, sales planning, and familiarity with outbound sales techniques and AI-assisted prospecting tools.

Sell Abnormal AI security SaaS to ~20 Fortune/Global 500 accounts in the UK. Drive new logo acquisition, manage deals from prospecting to contract and expansion, maintain accurate CRM/opportunity data, collaborate with CS, SEs, product and marketing, and build business cases to quantify ROI for stakeholders.