The Technical Support Engineer role involves providing advanced technical support, troubleshooting SaaS/cloud issues, and collaborating cross-functionally to enhance customer satisfaction with AlphaSense's products.

The Accounting Manager manages statutory audit processes, oversees stock-based compensation accounting, and handles debt instruments. They ensure compliance and work cross-functionally with global teams.

As an Associate in Customer & Product Support, you will deliver exceptional customer service, troubleshoot technical issues, and engage with product and engineering teams to enhance the customer experience.