As a Customer Support Engineer, you will work closely with customers to resolve reported incidents, perform troubleshooting, and take ownership of customer cases. You'll collaborate with internal teams, onboard new members, and communicate with global teams to ensure a positive customer experience and drive technical solutions.

Fivetran

Senior Site Reliability Engineer

An Hour Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Site Reliability Engineer at Fivetran, you'll be responsible for the performance and reliability of the data platform infrastructure. This includes monitoring availability, supporting deployment pipelines, enhancing incident response, and ensuring the overall robustness of the systems. You will work closely with various teams to drive issues to resolution and support growth and scalability of the infrastructure.

Fivetran

Lead Sales Engineer, Enterprise

An Hour Ago

28 Locations

Remote

1,200 Employees

Expert/Leader

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1,200 Employees

Expert/Leader

Big Data • Cloud • Software • Database

As a Lead Sales Engineer, you will collaborate with the sales team to address Enterprise customers' complex data needs, demonstrating how Fivetran's solutions meet their requirements. You will provide technical expertise, support proof-of-value processes, and ensure alignment between customer needs and product offerings.

Fivetran

Principal Software Engineer - Data Lakes

An Hour Ago

28 Locations

Remote

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake services, collaborating with product teams, and ensuring that high-performance data lake systems are scalable and efficient. Responsibilities include analyzing performance issues, contributing to open-source projects, and maintaining operational excellence.

Fivetran

Senior Manager - Engineering Program Management Office

2 Hours Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Manager for Engineering PMO leads a team, overseeing project coordination and management for engineering initiatives. Responsibilities include mentoring team members, improving management practices, ensuring stakeholder communication, and managing program risks. This role also involves hands-on project management, aligning technical solutions with standards, and facilitating cross-functional collaboration.

Fivetran

Staff Program Manager

2 Hours Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Staff Program Manager will lead complex engineering programs at Fivetran, managing key initiatives from initiation to closure, providing regular updates, and ensuring effective communication across the organization. The role involves tracking progress against product roadmaps, defining program metrics, and mentoring team members in project management best practices.

Fivetran

Customer Support Engineer - Databases

2 Hours Ago

27 Locations

1,200 Employees

Entry level

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1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Customer Support Engineer at Fivetran, you will ensure the successful resolution of technical issues for customers, manage customer cases from start to finish, and provide troubleshooting support through various channels. You will collaborate closely with customers and internal teams, ensuring a best-in-class customer experience and acting as a technical champion for Fivetran's services.

Fivetran

Staff Site Reliability Engineer

2 Hours Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Staff Site Reliability Engineer will ensure the reliability and performance of Fivetran’s infrastructure. Responsibilities include monitoring production infrastructure, improving systems for reliability, facilitating updates on bug fixes, automating deployments, and addressing vulnerabilities in collaboration with security teams.

Fivetran

Senior Software Engineer - Developer Productivity

2 Hours Ago

27 Locations

1,200 Employees

Senior level

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1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Software Engineer in Developer Productivity, you will automate manual processes, develop internal tools, enhance productivity, troubleshoot technical issues, and collaborate with various teams across the organization to implement automation strategies.

Fivetran

Principal Software Engineer - Data Lakes

2 Hours Ago

27 Locations

Remote

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Principal Software Engineer at Fivetran, you will lead the technical architecture and development of data lake products, ensuring high reliability and performance. Key responsibilities include designing scalable systems, collaborating with product teams, contributing to open-source projects, and addressing high availability and fault-tolerance challenges.