As a Customer Support Engineer at Fivetran, you will tackle technical challenges while collaborating with both internal teams and external customers. Your responsibilities include managing customer cases from troubleshooting to resolution, supporting users through various communication channels, documenting solutions, and working closely with engineering and product teams to enhance customer experience.

Fivetran

Customer Support Engineer - Databases

21 Days Ago

27 Locations

1,200 Employees

Entry level

Apply

1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Customer Support Engineer at Fivetran, you will resolve incidents and provide technical support to customers. Your role includes troubleshooting database issues, engaging with clients, and taking ownership of customer cases to deliver exceptional service in a fast-paced environment.

Fivetran

Senior Manager - Engineering Program Management Office

21 Days Ago

27 Locations

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Senior Manager in the Engineering Program Management Office will lead a team, overseeing the coordination, implementation, and management of product portfolios and projects. Responsibilities include mentoring team members, improving processes, ensuring quality deliverables, communicating with stakeholders, and managing risks while aligning technical solutions with standards.

Fivetran

Lead Sales Engineer, Enterprise

21 Days Ago

27 Locations

1,200 Employees

Expert/Leader

Apply

1,200 Employees

Expert/Leader

Big Data • Cloud • Software • Database

The Lead Sales Engineer will collaborate with the Enterprise sales team to understand complex customer needs and demonstrate how Fivetran's data replication solutions can serve their business requirements. Responsibilities include providing technical expertise, managing proof-of-value processes, and maintaining customer relationships while presenting technical information effectively.

Fivetran

Revenue Operations Manager - EMEA

21 Days Ago

27 Locations

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Revenue Operations Manager will analyze sales data, identify trends, and develop recommendations to optimize sales efforts for EMEA. Collaborate with sales leaders to design strategies, influence KPIs, and ensure resource availability for revenue targets. This includes leading forecasts, executing solutions, and communicating across multiple stakeholders to drive successful operations.

Fivetran

Principal Software Engineer - Data Lakes

21 Days Ago

27 Locations

Remote

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

The Principal Software Engineer will lead the architecture and development of Fivetran's Data Lake product, focusing on scalability, performance, and customer usability. The role involves collaborating with product teams, designing and operating large-scale data lake systems, contributing to open-source projects, and ensuring operational excellence.

Fivetran

Customer Support Engineer - APIs

21 Days Ago

27 Locations

1,200 Employees

Junior

Apply

1,200 Employees

Junior

Big Data • Cloud • Software • Database

The Customer Support Engineer (CSE) at Fivetran manages technical customer issues, ensuring timely resolution and maintaining excellent customer experiences. CSEs take ownership of customer cases, document solutions, and collaborate with engineering and product teams while utilizing various troubleshooting tools and APIs.

Fivetran

Customer Support Engineer - Databases

21 Days Ago

27 Locations

1,200 Employees

Entry level

Apply

1,200 Employees

Entry level

Big Data • Cloud • Software • Database

As a Customer Support Engineer at Fivetran, you will partner with customers to deliver solutions and ensure their success with a focus on troubleshooting technical issues. Responsibilities include managing customer cases, investigating incidents, onboarding team members, and collaborating on projects.

Fivetran

Staff Software Engineer - Enterprise

21 Days Ago

27 Locations

1,200 Employees

Expert/Leader

Apply

1,200 Employees

Expert/Leader

Big Data • Cloud • Software • Database

As a Staff Software Engineer at Fivetran, you will focus on developing enterprise-level software by leading projects, enhancing existing features, and ensuring high standards of code quality. You will collaborate with cross-functional teams, tackle complex engineering challenges, assist customer success teams, and stay updated on industry innovations.

Fivetran

Senior Software Engineer - SaaS Connectors

21 Days Ago

27 Locations

1,200 Employees

Senior level

Apply

1,200 Employees

Senior level

Big Data • Cloud • Software • Database

As a Senior Software Engineer, you will build and maintain data pipelines, write connectors, enhance features, review code, contribute to architectural designs, and mentor junior engineers. Your role ensures technical excellence while collaborating with team members on complex data management platforms.