Design and deliver security solutions by translating customer objectives into technical strategies. Build visualizations, custom scripts and API integrations, analyze network topologies and application traffic, develop signatures and tooling, support incident response, threat hunting, and customer enablement to reduce mean-time-to-investigate and improve detection and response outcomes.

Provide technical support for ExtraHop appliances and software, troubleshoot networking and integration issues, assist with hardware/firmware deployments, use ticketing systems, collaborate with cross-functional teams, and contribute to knowledge base while developing network and security expertise.