Top Tech Jobs & Startup Jobs in Belfast

Provide proactive technical support and account advocacy for Premium Support customers across EMEA. Responsibilities include customer onboarding, platform training, health checks, technical issue resolution, escalations, knowledge sharing, renewal-risk mitigation, and expansion support. The role partners with internal technical and sales teams, serves customers from SOC staff to executives, and requires fluent English and Hebrew, Windows Server experience, cybersecurity knowledge, strong communication, and up to 25% travel.

Conduct real-time monitoring, analysis, containment, remediation, malware analysis, and incident response across Windows, macOS, and Linux environments. Develop detection and response processes, communicate findings to customers, mentor junior analysts, provide technical escalation and quality assurance, manage programs or teams, and contribute to security thought leadership and process improvement.

Provides end-to-end technical support for CrowdStrike customers, troubleshooting cloud, Kubernetes, container, Linux, API, and security-platform issues. Resolves cases through multiple channels, documents bugs, creates knowledge-base content, communicates recommendations, and escalates complex issues. Partners with Engineering and internal stakeholders to improve products and customer outcomes. The role also serves as a subject matter expert for a key product feature and supports customers integrating, deploying, and maintaining CrowdStrike services.

The role involves researching cybersecurity threats, vulnerability analysis, developing automated tools, and collaborating with teams to provide technical expertise and publish findings.

Deliver professional services for Falcon Next-Gen SIEM, helping customers implement log management, XDR, and SOAR capabilities. Provide technical guidance, integrations, knowledge transfer, documentation, and trusted advisory support. Collaborate with engineering and product teams to communicate customer requirements and influence product improvements. The role requires SIEM and SOAR experience, cloud platform knowledge, IT security expertise, scripting and automation skills, AI platform experience, and strong communication abilities.

Analyze large-scale security telemetry, threat intelligence, endpoint, and detection data to identify trends, anomalies, and emerging threats. Build dashboards, reports, data pipelines, and KPI frameworks using SQL, Python, LogScale, or similar tools. Collaborate with data engineering, product, and engineering teams to ensure data quality and translate complex findings into actionable insights for technical and non-technical stakeholders.

Provides embedded technical consulting to strategic customers using the CrowdStrike Falcon platform. Responsibilities include Falcon deployment, configuration, troubleshooting, module adoption, integrations, vulnerability and asset management, threat hunting guidance, incident management support, scripting through Falcon APIs, project planning, and customer training. The role requires security platform experience, knowledge of Windows, macOS, and Linux, strong communication skills, and up to 20% travel.

Conduct real-time security monitoring, alert analysis, incident response, malware analysis, and remote remediation across Windows, Mac, and Linux environments. Develop detection and response processes, communicate findings to customers, provide technical escalation and mentorship, oversee analyst quality, manage programs or teams, and contribute to security thought leadership and process improvements.

Monitor and analyze security alerts, investigate and respond to incidents across Windows, macOS, and Linux, perform malware and forensic analysis, remotely remediate threats, and improve detection and response processes. The analyst communicates findings to customers, mentors junior analysts, provides quality oversight, manages teams or programs, serves as a technical escalation point, and contributes to security thought leadership and process development.

Monitor and analyze security alerts, investigate and respond to incidents across Windows, macOS, and Linux, perform malware and forensic analysis, remotely remediate threats, improve detection and response processes, and communicate findings to customers. The role also involves developing security expertise, contributing to public thought leadership, and using AI technologies to improve decision-making and workflows.