Lead the transformation of legacy products into a unified enterprise platform. Translate strategy into roadmaps, manage backlogs, prioritize cross-functional initiatives, and coordinate Engineering, UX, AI, Data Science, Commercial, and Operations teams. Drive platform discovery, delivery, launch, adoption, and measurable business outcomes. Integrate trustworthy AI and data capabilities into customer-facing workflows while influencing senior stakeholders and balancing customer value, commercial goals, technical feasibility, risk, and resources.

Manages commercial renewal processes, tracks renewal risks, maintains pipeline and forecasting data, and supports commercial planning through analysis and reporting. The role coordinates with cross-functional and commercial teams to resolve renewal issues, improve workflows, and support customer retention. It requires strong data management, communication, organization, and self-management skills, with preferred experience in Salesforce, renewal management, customer success, and business intelligence tools.