Lead end-to-end setup of new client payrolls, develop and maintain onboarding SOPs, act as client liaison during data collection and go-live, collaborate with payroll, onboarding, customer success and product teams, flag recurring issues to product, and support payroll migrations onto the platform.

Process payroll for hospitality clients, manage payroll inbox queries, maintain compliant payroll records, escalate complex issues, and support ad hoc payroll tasks and projects.