Leads client engagements involving digital investigations and full-cycle incident response. Directs technical strategy, recovery planning, containment, evidence preservation, and data acquisition in compromised IT environments. Manages team priorities, project workstreams, budgets, utilization, quality, client communications, and service-level commitments. Coaches junior staff, handles difficult client conversations, identifies additional service opportunities, and guides security implementations across enterprise, cloud, email, network, and endpoint environments.