Coursera
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What It's Like to Work at Coursera
This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.
What's it like to work at Coursera?
Strengths in mission alignment, flexible work practices, and substantial development opportunities are accompanied by leadership gaps, heavy workloads, and fatigue from frequent change. Together, these dynamics suggest a purpose‑driven employer that rewards self‑directed growth but may challenge those seeking steady direction and a consistently moderate pace.
Positive Themes About Coursera
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Mission & Purpose: The social mission to transform lives through learning gives work strong meaning and purpose. Public benefit corporation and B Corp status reinforces a purpose‑driven culture.
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Work-Life Balance: Flexible, remote‑first “workspace choice” and virtual processes support balance and location autonomy. Many teams manage the fast pace through flexibility in where and how work gets done.
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Learning & Development: Free access to courses and certificates, tuition‑covered master’s degrees, and structured programs provide substantial growth opportunities. Innovation rituals like Make‑A‑Thon further encourage learning and experimentation.
Considerations About Coursera
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Leadership Gaps: Executives and managers are seen as providing limited guidance and support, with high expectations contributing to a chaotic environment. The C‑suite is cited as lacking focus and not always prioritizing broader team success.
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Workload & Burnout: Work is often extremely fast with high workload and pressure on some teams. Despite flexibility, the demanding cadence can strain balance during busy periods.
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Change Fatigue: Frequent reorganizations, strategy shifts, and layoffs create uncertainty and stress that weigh on morale. Internal politics and fear about future direction amplify this fatigue.
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