Coursera

London, England
1,300 Total Employees
Year Founded: 2012

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Coursera Company Culture & Values

Updated on November 04, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Coursera?

Strengths in cultural alignment, learning, and team collaboration are accompanied by challenges in workload sustainability, ongoing change, and consistent application of values. Together, these dynamics suggest a purpose-driven culture that engages many employees, while uneven leadership execution and a fast pace make experiences vary meaningfully by team and manager.
Positive Themes About Coursera
  • Cultural Alignment: Mission-driven purpose and public benefit orientation give day-to-day work a clear sense of meaning and impact. Feedback suggests employees feel connected to values like “Learners First” and “Maximize Impact.”
  • Learning & Knowledge Sharing: The organization promotes continuous learning and skill development, including leveraging its own platform and sponsoring degrees. Employees are encouraged to grow through on-platform access and structured development opportunities.
  • Collaborative & Supportive Culture: Teams are commonly described as supportive and collegial, with many looking forward to daily interactions. Collaboration is emphasized as a core value and reinforced through cross-functional practices and rituals like Make‑A‑Thon.
Considerations About Coursera
  • Workload & Burnout: The work cadence is often extremely fast with high workload and pressure. Feedback suggests this can lead to burnout and strained work-life boundaries in some groups.
  • Change Fatigue & Ineffective Decision-Making: Frequent reorganizations, layoffs, and shifting strategy create instability and uncertainty. Leadership and middle-management consistency are viewed as uneven, affecting clarity and talent retention.
  • Inauthentic or Inconsistent Values: Discrepancies appear between public messaging and the lived experience, including unmet promises around balance and empowerment. Individual contributors sometimes feel hesitant to give honest feedback or see values applied inconsistently.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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