CHEP

Manchester, England
6,172 Total Employees
Year Founded: 1945

CHEP Company Culture & Values

Updated on February 07, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at CHEP?

Strengths in purpose-led values, inclusion, and a learning-centric safety approach are accompanied by pressures in operational workload, uneven communication, and change-related uncertainty. Together, these dynamics suggest a principled culture with supportive programs that is variably experienced depending on team, site leadership, and role context.
Positive Themes About CHEP
  • Authentic & Consistent Values: The circular, sustainability-first mission is embedded in the share-and-reuse business model and shows up in branding, goals, and a visible Zero Harm safety pillar. Recognition for sustainability leadership and employer programs reinforces that stated values are practiced.
  • Collaborative & Supportive Culture: The organization emphasizes inclusion, equity, diversity, psychological safety, speaking up, and being authentic at work. Policies that encourage paid volunteering and community engagement help build connection and a service mindset beyond day-to-day work.
  • Learning & Knowledge Sharing: Safety leadership promotes a learning-centric approach that replaces blame with learning and is positioned as a cultural pillar in operations. Global Top Employer accreditation highlights strengths in people strategy and development, signaling structured processes that support learning.
Considerations About CHEP
  • Workload & Burnout: Plant and field roles can involve demanding hours and stress, and operational pace can compress balance during busy cycles. Office versus plant realities mean day-to-day workload and flexibility differ meaningfully by function and site.
  • Poor Communication: Lived culture varies by team and site, with uneven communication and leadership quality influencing daily experience. This variability shapes how consistently values are experienced across the network.
  • Change Fatigue & Ineffective Decision-Making: Slower change in a large, global organization and structural complexity introduce ambiguity that can affect onboarding and agility. Leadership transitions and reorganizations influence local tone and priorities and can create uncertainty.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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