The Implementation Manager coordinates RAN swap activities, ensuring seamless communication, integration, and troubleshooting to meet service quality and project goals.
Join our Team
We are looking for an Implementation Manager to lead customer interfacing and delivery coordination during Radio Access Network (RAN) swap and rollout activities. In this role, you will act as the primary link between the customer, field teams, and internal stakeholders, ensuring smooth migration, integration, and stabilization of network elements while maintaining service quality and delivery timelines.
You will play a key role in supporting network transformation activities, providing technical guidance, coordinating troubleshooting, and ensuring successful implementation aligned with project and operational requirements.
What you will do
The skills you bring
What we offer:
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Poland (PL) || Warszawa
Req ID: 781747
We are looking for an Implementation Manager to lead customer interfacing and delivery coordination during Radio Access Network (RAN) swap and rollout activities. In this role, you will act as the primary link between the customer, field teams, and internal stakeholders, ensuring smooth migration, integration, and stabilization of network elements while maintaining service quality and delivery timelines.
You will play a key role in supporting network transformation activities, providing technical guidance, coordinating troubleshooting, and ensuring successful implementation aligned with project and operational requirements.
What you will do
- Act as the primary customer interface during RAN swap and rollout activities, ensuring clear communication and timely issue resolution
- Coordinate migration and integration of network elements while ensuring service continuity
- Provide remote software and hardware support for contracted sites after swap to ensure stability and performance
- Lead and coordinate migration of external alarms from legacy vendors to Ericsson systems
- Perform network analysis to identify issues and coordinate troubleshooting with operations and field teams
- Create, review, and execute implementation and acceptance test cases
- Organize and supervise field troubleshooting activities to validate performance and service readiness
- Provide technical recommendations and best practices to support smooth network operations
- Coordinate with internal stakeholders to ensure delivery quality, timelines, and customer satisfaction
The skills you bring
- Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field
- 5-7 years of experience in mobile networks, preferably in RAN swap, rollout, or integration projects
- Strong understanding of RAN technologies and multi-vendor network environments
- Hands-on experience in network troubleshooting, analysis tools, and operational processes
- Knowledge of vendor platforms including Ericsson is an advantage
- Strong customer-facing communication and stakeholder management skills
- Ability to manage multiple priorities and work effectively under pressure
- Financial awareness and basic negotiation understanding is a plus
- Fluent Polish Language
What we offer:
- Annual bonus depending on the achievement of the company's goals and results
- Financial awards and distinctions
- Private medical care for employee and their family (Medicover)
- Life insurance
- Mental Help Line
- Cafeteria system Pluxee platform: co-financing MultiSport or OK System card, lunch cards, and others
- Sports and integration activities (e.g. Football, Joga, raising team, climbing club)
- Company support (loans and grants)
- Possibility to participate in 3G / 4G / 5G... 6G technology projects
- Opportunity to participate in technical and interpersonal training conducted by international trainers
- Access to recognized learning platforms (Pluralsight, Skillsoft, Coursera)
- Opportunity to work in an international environment, also outside Poland
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Poland (PL) || Warszawa
Req ID: 781747
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Coordinate and support customer training programs across Northern and Central Europe: manage logistics, prepare venues and materials, liaise with trainers and vendors, handle inquiries, schedule sessions, and assist training delivery to ensure timely, quality execution.
Top Skills:
5GAutomationCloud Native
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Entry-level role supporting NEU PMO with project planning, scheduling, reporting, governance and documentation. Assist Customer Project Managers using tools like Site Tracker, Global Chronos and SAP, prepare status reports and dashboards, maintain project libraries, analyze data for risks/gaps, and collaborate with local and global stakeholders while undergoing a 12-month development and mentoring program.
Top Skills:
ExcelGlobal ChronosPowerPointSAPSite TrackerWord
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Entry-level role supporting service delivery to telecommunications customers: assist with meetings, track actions, build stakeholder relationships, monitor SLAs, identify risks, and learn Ericsson tools and processes under mentoring.
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
