Transformation Program Manager

Working at Atlassian
At Atlassian, we work with over 300,000 customers worldwide. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.
What makes us unique is our belief in our value of 'play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.
This role isn't part of Team Anywhere and requires onsite work in Grove, UK at least 3 days a week.
Role Overview
As a Program Manager, you will lead strategic transformation initiatives for a key customer, driving substantial business outcomes and ensuring the successful delivery of a complex, cross-functional transformation. You will collaborate with stakeholders across Atlassian and the customer's organization to define, plan, and execute the transformation program that delivers measurable value.
Key Responsibilities:

• Lead the end-to-end delivery of a customer transformation program, from discovery and planning through execution and change management.
• Collaborate with customer stakeholders and Atlassian teams to define program objectives, success metrics, and desired outcomes.
• Facilitate planning sessions, map out business priorities, and align cross-functional teams to ensure program success.
• Identify dependencies, risks, and challenges, and proactively drive resolution to keep the program on track.
• Communicate progress, wins, and risks to executive sponsors and key stakeholders, ensuring transparency and alignment.
• Drive adoption of program outputs within the customer's organization, supporting change management and ensuring business effectiveness.
• Use data and analytics to inform decisions, measure impact, and continuously improve program delivery.
• Document and maintain program management processes, tools, and artifacts, and lead efforts to optimize and scale best practices.

About You:

• Proven experience leading large-scale transformation or change programs, ideally in a customer-facing or consulting capacity.
• Strong business acumen, analytical problem-solving skills, and the ability to connect the dots across complex organizations.
• Excellent communication and stakeholder management skills, with experience influencing at all levels, including C-suite.
• Experience with agile methodologies, roadmap planning, and enterprise work tracking tools (e.g., Jira).
• Ability to thrive in ambiguity, adapt quickly, and deliver value in fast-paced environments.
• 5+ years of program management or business analysis experience, preferably in technology or SaaS.

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
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