TDS Operations Analyst III

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

TD Securities' Westminster Research business is looking to hire a Commission Management Operations Support Associate.  The successful candidate will work alongside Westminster's Institutional Sales and Operations teams providing daily operational support to clients, brokers and sales teams.

Key Responsibilities:

• Provide support to Westminster's Sales and Operations teams.
• Respond to client inquiries via phone and e-mail communications.
• Communicate with external broker-dealers to reconcile trades and resolve breaks.
• Work on projects as directed by Sales and Client Service teams to further develop and support growth of business.
• Manage key data analytics and internal business systems.
• Manage daily payment streams via the use of several banking platforms

Depth & Scope:

• Identifies issues affecting clients and provides recommendations to remedy
• Develops deep client relationships and presents new ideas to clients
• Ensures all trades are confirmed with the broker/dealer/client
• Verifies transactions meet company policies and follow approved guidelines
• Research and resolves reconciliation discrepancies
• Coordinates trade reconciliation discrepancy resolution with stakeholders
• Looks for ways to improve work flow efficiency
• Demonstrates governance, control and risk management behaviors in alignment with TD policies and practices

Education & Experience:

• Bachelor's degree preferred but not essential
• 1- 3+ Years of related experience
• Ability to work independently with minimal supervision, establishes priorities, and meet critical deadlines with a high level of detail and accuracy.
• Proficient in Microsoft Office applications, including Excel.
• Self-motivated with strong written and verbal communication skills to ensure prompt and professional approach when working with clients and colleagues.
• Strong analysis skills with the ability to identify a variety of breaks

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.