Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payroll

The Local/Regional Subject Matter Expert (SME) will play a critical role in supporting the growth and operational excellence of the Global Business Services (GBS) team. This role is designed to provide in-depth technical expertise, ensure compliance with local regulations, and maintain high-quality standards in service delivery. The SME will serve as a client-facing representative, reviewing work, onboarding new services, and addressing client inquiries.

Roles & Responsibilities:

Technical Support and Guidance

• Provide in-depth technical support to the GBS team, assisting with complex issues related to accounting, payroll, and HR services.
• Act as the go-to expert on local regulations, ensuring GBS operations are compliant with all relevant laws and standards.
• Review and interpret changes in local rules and regulations, advising the team on implications and necessary adjustments.

Quality Assurance and Compliance

• Review the quality and accuracy of deliverables to ensure compliance with local regulatory requirements and internal policies.
• Conduct regular audits and quality checks to maintain high service standards.
• Develop and update Standard Operating Procedures (SOPs) to align with evolving regulatory environments.

Client-Facing Support

• Serve as a point of contact for client inquiries, providing professional and timely responses to address technical and compliance-related questions.
• Participate in client meetings, acting as a trusted advisor to clarify regulatory requirements and address any local compliance concerns.
• Assist in managing client expectations and communicating complex regulatory concepts in an accessible manner.

Client Onboarding

• Support the onboarding of new client services, ensuring a smooth transition and compliance with local requirements.
• Collaborate with the GBS team and other internal stakeholders to define the scope, timelines, and deliverables for new client services.
• Ensure all client documentation and service agreements are compliant and up-to-date before onboarding.

Knowledge Sharing and Training

• Provide training sessions and workshops to the GBS team on local regulatory updates, technical standards, and best practices.
• Create and maintain a knowledge base for local regulations to support continuous learning and skill development.

Collaboration and Support

• Work closely with the GBS team, regional directors, and other SMEs to ensure cohesive service delivery.
• Collaborate with internal stakeholders to identify growth opportunities and contribute to strategic initiatives.

Key Requirements

• Minimum 5 years of experience in a similar role with a strong understanding of local regulations.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Recognized professional accounting qualification (e.g. CPA, ACCA) will be added advantage.
• Demonstrated expertise in regulatory compliance and local tax, payment, or accounting standards.
• Proven experience in a client-facing role, with strong communication and interpersonal skills.
• Strong technical acumen in local accounting, tax and payment regulations.
• Exceptional attention to detail and commitment to quality.
• Proficiency in analyzing and interpreting complex regulations and compliance requirements.
• Effective problem-solving skills and the ability to provide strategic solutions.
• Strong client management and stakeholder engagement skills.
• Ability to work independently and manage multiple priorities in a dynamic environment.
• Fluency in local language and English is required.

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions! We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures. This gives us the flexibility to quickly adapt to market changes and seize unique opportunities. Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance. Without expectations from external investors, we have the freedom to chart our own course and our success. Winning in our own way is what drives us.

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach. With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback. We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy.

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
• Remote work: Embrace flexibility with our remote work environment 
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

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