Based at our Castle Donington Distribution Centre—a 900,000 sq. ft. facility featuring a mix of automated and manual operations—you’ll be part of a fast-paced environment that delivers around two million items per week during peak. Supporting both our online and retail operations, Castle Donington is at the heart of our supply chain, and with a £95M investment in automation technology, there’s never been a better time to join us and grow your career.
As an ICQA Process Support Operative, you'll be a key part of our Inventory Control & Quality Assurance team. Your role will focus on ensuring that our inventory is both accurate and readily available, enabling us to deliver the high level of service our customers expect and love.
This role works a 12-hour shift pattern which includes weekends and Bank holidays, and the hours are 6:00am to 18.00pm.
NB To apply for this position as part of the application process you will be required to complete an on-line video interview and upload an updated copy of your CV. Shortlisted candidates will then be invited to an on site assessment.
What you’ll do
Your key accountabilities will include:
- Performing stock counts, recording Inventory accuracy checks and other stock related tasks to ensure the integrity of Castle Donington inventory
- Capturing data across all areas of the site to support our Inventory Control continuous improvement agenda
- Collaborating with cross-functional teams to resolve discrepancies and improve efficiency
- Supporting inventory control processes across the site
Ensuring stock accuracy and availability through daily checks and system updates
Who you are
Your skills and experience will include
- Knowledge and experience of working in automated warehousing and relevant systems i.e WMS & WCS with a good understanding of Health & Safety practices
- Capable of understanding and carrying out written tasks in English, and proficient in basic numeracy skills, including accurate counting
- Is flexible, adaptable and pays attention to detail and maintains their standard of work even when tasks are repetitive
- Has a positive ‘Can do approach’ and can carry out tasks using own initiative, without close direction, completing tasks on time and to required standard
- Builds effective relationships and freely shares information, is comfortable giving feedback and raising potential issues that could impact procedures, safety or the customer experience if the need arises
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen!
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-ME1
#LI-Onsite
