Jobs at Marks and Spencer

Build and operate secure, scalable authentication, authorization, and identity services serving millions of customers and colleagues. Responsibilities include end-to-end feature ownership, backend API development, solution design, testing, deployment, monitoring, production support, technical direction, code reviews, and engineering best-practice development. The role requires strong distributed systems, cloud-native engineering, DevOps, CI/CD, and identity standards experience.

Leads customer marketing strategy and integrated campaign delivery for M&S Kidswear and Menswear. Translates customer insight, product priorities, and commercial opportunities into propositions, creative direction, and coordinated activity across paid, owned, and earned channels. Partners with business leadership, prioritizes investment using performance data, orchestrates cross-functional teams, and coaches marketing talent to improve brand perception, customer demand, and commercial growth.

Design and evolve backend-heavy experimentation platform capabilities, including APIs, services, automation pipelines, and developer tooling. Set technical direction, build self-service tools, operate reliable distributed systems on Azure, and establish observability and safe-change practices. Partner with product and engineering teams, document systems and standards, and mentor engineers across experience levels.

Drives online trading strategy for assigned categories across UK and ROI markets, identifying growth and optimization opportunities through data-driven decisions. Owns onsite execution, trading calendars, testing plans, and relevant front-end and back-end tools while collaborating with category, content, technology, and optimization teams. Leads continuous improvement initiatives, manages one or two assistants, delegates work, and supports strategic projects and team development.

Build and evolve scalable Python services powering M&S paid media and personalisation campaigns across web, mobile, email, push, and paid social. Develop integrations for audience activation, bidding, and budget management; implement experimentation, attribution, and measurement frameworks; and use large-scale data to improve marketing performance, media efficiency, and customer outcomes.

Build and maintain automated cloud-based data solutions and scalable ETL pipelines. Design end-to-end data architectures, use Databricks, SQL, Python, and Spark, and ensure reliable, high-quality data delivery. Own complex backlog tasks, support code quality through reviews and pair programming, and experiment with innovative solutions. Help develop analytical tools that enable data-driven decisions, operational efficiency, and improved business performance.

Assist the Design Lead and wider design team in creating and developing global denim products. Responsibilities include researching trends and retail opportunities, producing accurate PLM tech packs with BOMs and fabric specifications, collaborating with technical and sourcing teams, supporting seasonal product direction, and coordinating trends across clothing and home design. The role requires strong fashion design judgment, garment construction knowledge, fabric and fit expertise, and advanced CAD software proficiency.

Design, develop, test, deploy, and support scalable order management capabilities across checkout, fulfilment, returns, amendments, and cancellations. Own features end to end while improving architecture, integrations, automation, observability, resilience, monitoring, security, and operational support. Collaborate with product, engineering, and fulfilment stakeholders to modernize enterprise systems and improve delivery outcomes.

Leads supply and demand planning for the Beers, Wines, Spirits and Drinks category, managing planners and balancing availability, waste, and inventory across complex supply chains. Builds relationships with commercial teams and suppliers, supports product and range changes, uses data to improve forecasting and planning decisions, and drives continuous improvement in supplier performance and planning processes.

Leads the M&S Cloud Platform engineering team building AI engineering platforms, reusable pipelines, tooling, plugins, frameworks, and developer self-service capabilities. Responsibilities include technical strategy, platform ownership, architecture, DevOps, reliability, vendor management, recruitment, talent development, and line management of senior engineers. The role contributes code while driving engineering excellence, operational reliability, strategic alignment, and improved developer experience across more than 200 engineers and 30 applications.

Leads Marks & Spencer’s Group Reporting function, overseeing consolidated financial statements, listed-company reporting, technical accounting, governance, audit relationships, statutory accounts, and ESG-related reporting. Advises senior leadership and Board committees on complex accounting judgments and reporting matters, drives process and systems improvements, and leads a high-performing finance team. Requires strong IFRS, UK listed-company reporting, consolidation, governance, and stakeholder-management expertise.

Leads colleague engagement strategy, listening programs, and engagement insight initiatives. Translates survey data and feedback into recommendations and prioritized actions, partners with People and communications teams, and supports senior leaders in building engagement capability and maintaining effective local action plans.

Design, build, and support scalable payment services, backend APIs, and integrations serving high-volume transactions. Own features through design, development, testing, deployment, and production support. Shape platform architecture while improving performance, resilience, security, observability, monitoring, and cost efficiency. Champion clean code, automated testing, CI/CD, and engineering best practices across distributed enterprise systems.

Leads Group-wide FP&A, including performance reporting, budgeting, forecasting, long-term planning, and integrated analysis of profit, cash, and working capital. Provides strategic financial insight on capital allocation, investment, cost reduction, and shareholder returns. Partners with senior executives, challenges assumptions, translates complex financial information into recommendations, and develops the Group FP&A team.

Lead design and delivery of scalable, cloud-native backend systems and integrations. Provide technical leadership, conduct code reviews, champion testing and observability, mentor engineers, collaborate with stakeholders, and drive operational excellence.

Maintains and strengthens security capabilities across data, identity, email, network, and endpoint environments. Configures and optimizes security controls and tools, identifies security gaps, analyzes configurations and logs, and delivers remediation. Defines security standards, guardrails, policies, and procedures while collaborating with internal stakeholders and vendors to integrate security services and communicate security risks effectively.

Develop and govern mechanical and electrical specifications for retail stores across new builds, renewals, extensions, and asset replacements. Review site feasibility, designs, calculations, drawings, equipment selections, and technical submissions. Conduct site inspections and quality reviews through commissioning and defect resolution. Collaborate with design, construction, procurement, sustainability, facilities, and operations teams to ensure safe, energy-efficient, compliant, maintainable, and cost-effective engineering outcomes.

Leads supply planning for Food on the Move and Hospitality, coordinating peak planning, supplier performance, compliance, and process improvements. Coaches Supply and Demand Planners, deputises for the Supply and Demand Manager, advises stakeholders, and drives supply-chain strategy and continuous improvement. Requires strong supply planning experience, analytical ability, Excel expertise, leadership, organisation, and stakeholder-management skills.

Leads the M&S-Sephora partnership, managing senior stakeholder relationships, commercial strategy, trading performance, concession P&L, budgets, forecasts, KPIs, and cross-functional delivery. Oversees Sephora rollout and refresh programs while aligning Commercial, Finance, Store Operations, Supply Chain, Online, and Marketing teams to achieve sustainable growth and strong customer experiences.

Lead a multidisciplinary engineering team to design, build, release, and run international pricing platforms. Ensure operational stability, deliver high-quality cloud-first solutions, drive engineering excellence, DORA standards, and cross-functional requirements like security and performance. Partner with Product and Delivery to meet business goals and enable scalable pricing across international markets.