Jobs at Marks and Spencer

Provide fast, high-quality customer service in an M&S Cafe: take and fulfil digital orders, recommend food and drinks, maintain food safety, support colleagues, and adapt to busy, high-pressure periods to ensure five-star customer experiences.

Deliver frontline retail customer service in Fashion & Beauty: provide one-to-one styling and fittings, recommend products, use digital tools to personalise service, maintain high standards of speed and accuracy, and adapt to changing store needs and shifts.

Provide exceptional in-store customer service in lingerie and fashion: deliver one-to-one styling and bra-fitting, use digital tools (Sparks App), recommend products, maintain high standards and speed, adapt to changing store needs and schedules, and support the store's transformation initiatives.

Deliver excellent frontline retail service in lingerie and fashion: provide one-to-one styling and bra fitting, use digital tools (Sparks App) to personalise customer experiences, maintain high standards of speed and accuracy, adapt to changing store needs and schedules, and drive sales both in-store and online.

Provide five-star customer service in lingerie and fashion: deliver one-to-one styling and bra-fitting, use digital tools (Sparks App/in-store devices), maintain high standards of speed and accuracy, adapt to changing priorities and busy retail environment, and build quick rapport to recommend products in-store and online.

Lead supply planning and supplier collaboration, act as deputy to the Supply and Demand Manager, support product launches, promotions and seasonal planning, measure and improve supplier performance, and partner with internal teams to ensure availability and reduce waste.

Perform behind-the-scenes store operations: receive and track deliveries, replenish stock, maintain store cleanliness and availability, use digital tools to manage inventory, work flexibly across the store, and support colleagues during night and early-morning shifts.

Provide fast, five-star service in an M&S cafe by taking and fulfilling digital orders, recommending food and drinks, maintaining food safety, supporting colleagues, and adapting to busy, high-pressure shifts.

Plan and forecast product demand, collaborate with suppliers and cross-functional teams, support launches/promotions, use data/Excel to optimise inventory, champion continuous improvement, and spend time in store to understand customer needs.

Source, assess and secure new retail store sites across the South and London. Build pipeline, perform market and financial analysis, prepare business cases, negotiate terms with landlords/developers/authorities, and manage the acquisition process through legal completion and handover.

Lead international marketplace trading strategy for third-party partners, managing P&L, budgets and forecasting. Build strategic partner relationships, drive sales, margin and performance through data-led optimisation, identify new marketplace opportunities and support cross-functional launches to expand global digital presence.

Operate backstage store functions: receive and process deliveries, manage stock, use digital tools to track inventory, maintain store availability and presentation, adapt to varying shifts, and support colleagues across the store.

Provide fast, friendly café service in an M&S store: take and fulfil orders using digital tools, maintain food safety and quality, work under pressure, support teammates, and adapt to changing needs and shifts.

Serve customers in the M&S Café using digital tools to take and fulfil orders, prepare and recommend food and drinks, maintain food safety, deliver fast five-star service under pressure, support teammates, and adapt to changing shift needs to keep the café operating smoothly.

Back-of-house retail role responsible for receiving and processing deliveries, managing and replenishing stock, using digital tools to track inventory, maintaining store availability and cleanliness, and supporting colleagues across the store. Requires speed, accuracy, physical stamina, flexibility for early/unsocial shifts, and strong teamwork.

Provide fast, friendly five-star service in the M&S Café: take and fulfil orders using digital tools, maintain food safety, support teammates, adapt to changing needs, and work efficiently under pressure during scheduled shifts.

Serve customers in the M&S Food department by delivering fast, friendly service, selling and recommending products, using digital tools, restocking, and adapting to changing store needs during assigned evening and weekend shifts.

Operate behind-the-scenes store operations: receive and process deliveries, manage stock replenishment, use digital tools to track inventory, maintain cleanliness, and support colleagues across the store. Work fast, accurately, and flexibly across shifts to ensure product availability and smooth store functioning.

Work backstage to receive, process and replenish stock, manage deliveries, and maintain store readiness. Physically demanding role requiring speed, accuracy, digital tool use, flexibility across shifts (including early mornings, evenings and weekends), teamwork, and safe handling of specialist cutting equipment. Maintain product availability and store standards to support the shop floor and customers.

Perform physically demanding back-of-store duties: receive and track deliveries, manage and replenish stock, use digital tools to monitor inventory, maintain store readiness, and support colleagues across store functions with flexibility and urgency.