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Magna International

Engineer (m/f/x) - Customer Quality

Reposted 12 Hours Ago
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Hybrid
Sailauf, Bayern
Senior level
Hybrid
Sailauf, Bayern
Senior level
The Engineer in Customer Quality Management focuses on ensuring customer satisfaction and quality assurance in the automotive sector. Responsibilities include tracking quality metrics, organizing 8D reports, negotiating warranty costs, and supporting audits.
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What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That's what we're passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics.
Job Responsibilities:
About the Role:
The Engineer (m/f/x) - Global Customer Quality Management is responsible for tracking the customer portal, summarizing the global quality scorecard, supporting plant customer quality for relevant issues., reviewing 8D reports or organizing 8D for engineering topics, monitoring and negotiating warranty costs, supporting the yearly warranty target definition, and assisting in both customer and internal audits.
Your Responsibilities

  • Track the customer portal.
  • Summarize the global quality scorecard.
  • Support plant customer quality for escalation topics.
  • Review 8D reports or organize 8D for engineering topics.
  • Monitor warranty costs and negotiate costs.
  • Support the yearly warranty target definition.
  • Support customer audits and internal audits.


Who we are looking for

  • Completed university degree in electronic or mechanical industry-related fields.
  • More than 5 years of experience in the automotive industry.
  • Knowledge and experience in the quality region like (5 tools etc.)
  • Familiarity with problem-solving tools like 8D and Ishikawa.
  • Proficiency in English is necessary; French is preferred.
  • Team spirit and supportive in different cultures.
  • Usage of the statistical analysis tool(Minitab, Q-DAS SPSS etc.)
  • Target-oriented negotiation skill


Your preferred qualifications

  • Knowledge or experience in electronics background.
  • Experience with Stellantis portal or related customers.
  • Proficiency in statistical tools like Six Sigma or Weibull analysis.
  • Knowledge of software development processes under the AUTOSAR structure
  • Risk analysis too


What we offer
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Site Benefits

  • Collegial, supportive and friendly working atmosphere with a "Duz" culture
  • Attractive and performance-oriented compensation package
  • Prospects and opportunities for personal and professional development through various training offers
  • Individual work arrangements through flexible working hours and opportunities to use "Office Work" and "Mobile Work" personally
  • Corporate benefits program


Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Electronics

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